Job description
Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we’re going. It’s easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.
Who is Harrow?
Harrow (Nasdaq: HROW) is a leading North American ophthalmic-focused pharmaceutical company. Harrow is an incredible entrepreneurial company – where we celebrate the ability of every member of the Harrow Family to be the CEO of their job. Harrow’s values have driven interest over the past decade in attracting high-performing professionals in a variety of disciplines. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to affordable medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need. We encourage you to learn more about Harrow and its unique culture to see if you’re the right person to help contribute as we build a truly exceptional company, one we are all so proud of!
Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:
- An expanding Posterior Portfolio including IHEEZO® and TRIESENCE®
- A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and TOBRADEX® ST
- A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO®, NEVANAC®, and VERKAZIA®
Job Summary
The Senior Director of MS&T provides strategic leadership for technology transfer, process development, and validation activities, ensuring scientific excellence and operational efficiency across the organization. This role leads a multidisciplinary team to drive innovation and optimize performance at contract manufacturing facilities through close collaboration with R&D, Engineering, Quality Assurance, and Regulatory Affairs. The Senior Director is responsible for advancing scientific and technological capabilities, evaluating emerging technologies, and embedding best practices to strengthen competitiveness. By fostering a culture of innovation and continuous improvement, this leader ensures the successful execution of tech transfer initiatives while positioning the organization for sustained growth.
Core Responsibilities
- Provide strategic direction and technical leadership for technology transfer, scale-up, and validation of ophthalmic drug products and manufacturing processes at qualified CMO facilities.
- Lead and manage end-to-end tech transfer of branded ophthalmic products to cGMP facilities, including CMO scouting, technical capability assessments, project management, deliverables, technical input, and troubleshooting.
- Oversee all phases of project execution from initiation and tech package review through manufacturing support and commercial launch at new CMOs.
- Direct day-to-day technical services functions, ensuring effective guidance, oversight, and hands-on support across personnel, practices, and processes.
- Design, execute, and manage validation studies, including protocol development, data analysis, and review/approval of scientific reports for regulatory submissions.
- Troubleshoot and resolve manufacturing issues by applying strong scientific reasoning to identify root causes and implement corrective actions.
- Collaborate with cross-functional teams to streamline tech transfer, validation, and product launch activities.
- Recommend and implement best practices to ensure accuracy, productivity, and efficiency standards are consistently met.
- Provide technical feedback and scientific insights to enhance product quality across functions.
- Track and monitor project progression through all development phases.
- Mentor and supervise staff, fostering both professional development and team growth.
- Contribute to the development of departmental policies, strategies, and long-term direction.
- Promote and drive a culture of continuous improvement.
Qualifications & Requirements
- MS degree in Chemistry, Pharmaceutical Ph. D degree a plus.
- Must have eight to ten years of industrial experience in CMC, formulation and process Experience in ophthalmic dosage preferred.
- Strong tech transfer skill and experience working alongside manufacturing
- Experience working with contract research laboratories in a fast-paced
- Proven problem-solving, troubleshooting, and critical thinking
- Practical interpersonal skills with solid communication skills, both verbally and in
- Strong quantitative skills, proven attention to detail with practical organizational
- Maintains broad knowledge of scientific principles and theories and possesses an intellectual mastery of one or more scientific areas.
- Advanced knowledge and demonstrated ability to work with/ recommend various laboratory equipment/tools.
- Able to work as part of and lead multiple teams.
- Exhibits leadership
- Sees broader picture, impact on multiple programs, teams, and departments
- Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
Position Type
- Remote
Travel
- Up to 25%
