Job Description
S’more about the team
The Culinary & Menu Operations Assistant supports the Culinary and Menu teams by owning in-week menu asks, operational coordination, and cross-functional communication. This role is designed to reduce ad-hoc operational workload on Recipe Developers, enabling them to focus on recipe output, quality, and strategic initiatives while supporting Menu Planning and Product teams during a period of increased scale.
This is a mid-level, execution-focused contract role ideal for an early-career candidate interested in food, operations, and large-scale menu development.
Lettuce share what this role will be responsible for
Menu & In-Week Operations
- Triage and manage in-week menu requests for HelloFresh and Chefʼs Plate
- Act as the first point of contact for operational menu questions
- Track, document, and close menu-related asks using established tools and trackers
- Ensure requests meet defined guardrails before escalation
Cross-Functional Coordination
- Liaise with Menu Planning, Product, Editorial, and Procurement on day-to-day menu questions
- Support Menu Planning teams with overflow operational tasks where culinary development is not required
- Maintain clear communication and timely follow-ups across teams
Culinary Team Enablement
- Create systems to update recipes with limited Recipe Developer input
- Support basic data entry, documentation, and tracker hygiene
- Assist with preparation for tastings, menu reviews, and internal meetings as needed
Process Support & Improvement
Identify recurring in-week issues and flag opportunities for process improvement
Support standardization of intake forms, templates, and SOPs
All other duties, as assigned
Sound a-peeling? Here’s what we’re looking for
- 2+ years of experience in food, operations, coordination, or administrative roles
- Strong organizational and communication skills
- Comfortable working across multiple teams and priorities
- Detail-oriented, proactive, and calm under pressure
- Interest in food or culinary operations is an asset, but not required
Let’s cut to the cheese, this is why you’ll love it here
- Box Discount- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness-Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- Vacation & PTO-Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits- A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives- With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
#LI-HYBRID
Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.
Toronto, ON Pay Range
$60,000—$65,000 CAD
