Job Description
Higher Logic exists to connect people, knowledge, and ideas to improve lives and organizations. Through our community and engagement solutions, we help organizations build deeper relationships with their customers and members.
Today, more than 3,000 customers—representing over 350,000 communities and 200M+ users across 42+ countries—trust Higher Logic to power their engagement strategies.
Our team is made up of authentic, driven people who care deeply about what they do. We value transparency, curiosity, and continuous growth. We challenge each other, celebrate wins, learn from losses, and show up every day ready to get better.
The Opportunity
We’re looking for a high-energy, competitive Client Sales Executive who thrives on winning.
This is not a passive account management role. You’ll own a portfolio of existing Higher Logic customers—but your mission is to hunt within those accounts, uncover new opportunities, expand relationships, and drive measurable revenue growth.
The right person for this role brings urgency, curiosity, and persistence. You’re not afraid of the phone. You don’t wait for opportunities—you create them. You care about the scoreboard and want to win across all key metrics: pipeline, activity, and closed revenue.
What You’ll Do
- Generate pipeline aggressively within your existing client base through high-volume outbound activity (calls, emails, LinkedIn, etc.)
- Prospect into new personas and stakeholders within customer organizations—not just your existing contacts
- Own the full sales cycle from discovery through close for upsell, cross-sell, and expansion opportunities
- Deliver compelling, tailored demos and presentations that connect business outcomes to Higher Logic solutions
- Drive consistent activity levels that fuel pipeline growth (calls, emails, meetings set, opportunities created)
- Build and maintain a strong, accurate pipeline with clear next steps and forecast visibility
- Collaborate cross-functionally with Customer Success, Support, Consulting, and Finance to maximize customer outcomes and identify growth opportunities
- Challenge the status quo—bring new ideas to improve outreach, messaging, and conversion rates
- Meet and exceed quota while contributing to a high-performance, team-first culture
What Success Looks Like
- Consistently exceeds revenue targets
- Maintains strong outbound activity and pipeline generation metrics
- Expands relationships beyond initial contacts into multiple personas
- Creates and closes opportunities proactively—not reactively
- Demonstrates a competitive, resilient mindset
What You Bring
- Proven success in a quota-carrying sales role (SaaS experience preferred)
- Strong prospecting and outbound discipline, especially via phone
- Confidence navigating and selling into multiple stakeholders
- Skilled at handling objections and negotiating complex, multi-year deals
- Highly self-motivated with a strong sense of ownership and accountability
- Excellent communication and presentation skills
- A competitive mindset—you like to win and track your performance
- Ability to operate independently while contributing to a collaborative team environment
Why You’ll Love It Here
- Competitive compensation with uncapped earning potential
- Comprehensive health benefits
- 401(k) with employer match
- Flexible spending accounts (healthcare & dependent care)
- Company-paid short-term and long-term disability insurance
- A culture that recognizes and rewards performance
- Clear paths for career growth and advancement
- Leadership that invests in your development and success
