Job Description
Position Summary:
At managed.com, we’re a remote-first, global team. We’re also AI-first, so finding practical ways to use AI is part of every role here.
As the Consultant, Technical Product Management, you will own the business case, roadmap, design, delivery, launch, and adoption of integrations between a commerce platform and strategic technology vendors. You will combine technical product leadership with hands-on API prototyping, AI-assisted workflows, and close collaboration with engineering, commercial, customer, and vendor stakeholders. This is an individual-contributor role with substantial day-to-day decision-making autonomy.
What you’ll do:
- Build the business case and return-on-investment analysis for integration candidates, and prioritize opportunities using that evidence
- Own and maintain the integration roadmap by monitoring vendor API changes, market signals, customer needs, and partner priorities
- Own assigned integrations across the full product lifecycle, from modeling and prototyping through production launch, adoption, measurement, and iteration
- Define consistent customer-facing journeys and integration design standards that can be applied across the portfolio
- Write clear requirements, user stories, use cases, acceptance criteria, and technical documentation that delivery teams can build from
- Use vendor API documentation, AI assistants, and agentic workflows to research, specify, prototype, and help deliver integrations
- Read API payloads and behaviors, map them to subscription and commerce lifecycles, and build working prototypes using an appropriate programming language
- Measure launched integrations against agreed adoption, reliability, and ROI targets, and use the findings to guide improvements
- Build productive relationships with customers and vendor contacts, agree measurable program goals, and support launch and adoption activities
- Collaborate across engineering, solution architecture, product management, sales, account management, and support to deliver complete solutions
- Plan, prioritize, and track delivery work using Agile practices and shared delivery tools
- Support other tasks or projects as assigned to meet team and business needs
About you:
- At least five years of experience in technical product management, solution architecture, business analysis, or software engineering, including product ownership
- A programming background and working knowledge of Python, Go, SQL, or a comparable language for reading code, querying data, and building prototypes
- Hands-on experience with REST APIs, including reading specifications, interpreting requests and responses, and independently prototyping integrations
- Experience creating product requirements, user stories, use cases, acceptance criteria, and customer journeys that engineering teams can implement
- Regular, practical use of AI assistants or agentic workflows for research, specification, analysis, or prototyping
- Strong business-case development and ROI analysis skills to evaluate and prioritize product opportunities
- Experience with Jira, Confluence, or similar tools for Agile planning, documentation, and delivery tracking
- Ability to create UI/UX mock-ups or prototypes to communicate product functionality.
- Ability to work independently, navigate ambiguity, communicate progress clearly, and take ownership of product decisions
- Excellent communication skills and fluency in written and spoken English
- Experience with cloud marketplaces, distribution, subscription billing, usage collection and rating, or B2B SaaS commerce is an advantage
- Exposure to commerce or billing APIs from major technology, cloud, software, AI, or professional services automation vendors
- Familiarity with marketplace or integration frameworks, including AI-assisted integration tools
- Knowledge of API clients such as Postman and documentation formats such as Markdown
What we offer:
- Remote-first work, with team members across many countries
- Competitive pay, benchmarked against the markets we hire in
- Room to grow, with real ownership of your work and support for professional development
- Flexibility in how and when you work, within the core hours your team needs
- Access to the AI tools you need to do your work, and the room to experiment with them
About us:
Managed.com is the company behind a family of specialist brands spanning business technology, infrastructure, and channel commerce. These include HostPapa, ColoCrossing, Hostopia, CloudBlue, and LogoMaker. Each brand serves its market through its own products and customer experience. Together, we are bringing those strengths closer to create more connected experiences and help businesses build, operate, and grow in the AI era.
Our culture is built on trust, respect, and doing work that matters to our customers. As our brands come together, there’s real room to grow into new roles and new areas of the business.
Managed.com is an equal-opportunity employer. We value the range of backgrounds, perspectives, and experiences across our team, and we hire and promote based on skills and contribution.
We’re committed to providing accommodations for people with disabilities at every stage of the hiring process. If you need an accommodation, let us know, and we’ll work with you to meet your needs.
It is anticipated that this position will be performed outside of Ontario.
