Housecall Pro

Founded in 2013, we provide a SaaS operating platform, modern financial services, and business solutions for home service professionals. Our platform helps businesses manage operations like scheduling, dispatching, payments, customer communication, and automatic invoicing. Key features include technician dispatch, customer re-marketing, a consumer booking app, CRM, field service management software, a mobile app, and marketing automation. We also offer an AI Team that handles calls, books work, and manages administrative tasks. Over 200,000 professionals in more than 45,000 businesses use our platform across over 50 industries, including HVAC, plumbing, electrical, cleaning, general contracting, appliance repair, window cleaning, landscaping, handyman services, garage services, and carpet cleaning. Users have completed over 100 million jobs. Our platform reports an average 35% revenue growth for pros and over 8 hours saved per week. We also operate other brands: BuildBook (construction management software), Trade Academy (a resource for tradespeople and job boards), and CONQUER (business coaching).

Our mission is “To champion our Pros to success.” Our core values are: We Help Pros Succeed, Relentless Innovation, People Matter, Do the Work, Enjoy the Journey, Be Accountable, and Operate with Discipline and Rigor. We are dedicated to growing with our Pros.

We are a remote-first company with physical offices in San Diego and Denver. Our work environment supports remote teams working asynchronously. Local employees can choose a hybrid schedule. We promote a culture built on innovation and big ideas, empowering our employees to succeed. We foster a community of inclusivity and belonging, emphasizing mutual respect and diversity. We encourage employees to enjoy their work and contribute to a culture that aims to make Pros’ lives better. We provide flexible work hours and a self-managed Paid Time Off program to support work-life balance.

We provide a comprehensive benefits package. This includes day-one medical, dental, and vision insurance for employees and their dependents. We cover at least 80% of premium costs. Employees receive competitive compensation, which may include variable pay. Certain roles are also eligible for equity. We offer a flexible, self-managed Paid Time Off (PTO) program and 6 paid holidays annually. For remote work, new employees receive a home office setup (computer and accessories) and ongoing internet and phone reimbursement. Family support includes paid parental leave. We support professional development with training from day one, career acceleration programs, management training classes, cross-training, and frequent feedback. Wellness benefits include immediate access to an Employee Assistance Plan (EAP) and monthly virtual wellness sessions, often covering mental health topics. Income protection benefits include company-paid disability and life insurance. Voluntary accident and hospital plans are also available. Financial wellness resources include Health Spending Accounts (HSA), Flexible Spending Accounts (FSA), and a 401k plan with access to financial planning tools.