Job Description
Lead Contract Manager, Strategic Accounts (DACH)
HUB Level: 6
Career Track: Craft Track
Role Summary
Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for HubSpot’s highest-paying and Lighthouse customers.
You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.
What You’ll Do
Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes
Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value
Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity
Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency
Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes
Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership
Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success
Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals
What You’ll Bring
Required Qualifications
Fluency in German and English
5 + years of experience in contract management, renewals, or a closely related SaaS commercial role
Experience managing complex contracts and partnering closely with Legal teams
Proven success working with large, enterprise organizations (200+ employees)
Strong negotiation skills with a growth-oriented, value-based approach
Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics
Excellent written and verbal communication skills, including leading customer conversations with confidence
Strong prioritization, organizational skills, and attention to detail in complex environments
Ability to operate autonomously and strategically in a fast-paced setting
Experience partnering with senior internal and external stakeholders
Background working in Strategic Accounts or enterprise Customer Success motions
Nice-to-Have Qualifications
Experience mentoring or informally leading peers without direct management responsibility
Familiarity with SaaS economics and commercial models
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.
India Applicants: link to HubSpot India’s equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
- HubSpot Careers
- Life at HubSpot on Instagram
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.
