Job Description
About the Role
iCapital is seeking a strategically minded and experienced Assistant Vice President to join the Transactional Operations team, with a primary focus on leading investor lifecycle management and onboarding oversight. This role is critical in shaping operational excellence across multiple fund structures, including feeder funds, Direct Funds, and Ticker‑Traded Interval Funds. This individual will oversee complex investor transactions, drive cross‑functional initiatives, and serve as a senior operational partner to internal and external stakeholders.
Responsibilities
- Lead and oversee end‑to‑end onboarding and transactional processing across multiple investment products.
- Manage relationships with fund administrators, ensuring timely and accurate investor transaction processing.
- Oversee complex investor activity, including subscriptions, redemptions, transfers, and trade reconciliations.
- Serve as a senior operations liaison to high‑profile fund managers and distributors during fundraising and closings.
- Partner with Technology, Product, and Operations leadership to enhance platform functionality and scalability.
- Mentor and guide junior team members, setting standards for quality and communication.
- Analyze operational metrics to identify automation and process‑improvement opportunities.
- Participate in cross‑functional initiatives supporting product expansion and regulatory requirements.
Qualifications
- Bachelor’s degree in a related field
- 6-12+ years of experience in financial services, ideally within alternative investments or fund administration
- Deep expertise in alternative investment transaction workflows
- Strong understanding of AML or KYC, tax documentation, and CRS requirements
- Proven leadership experience, with the ability to drive initiatives and influence stakeholders
- Excellent organizational, communication, and interpersonal skills
- Able to manage multiple high‑priority tasks in a fast‑paced environment
- Proficiency in Microsoft Office applications and comfort using technology and data‑oriented tools
Benefits
The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
