Job Description
Job Summary:
We are seeking a highly skilled Strategic Sourcing Manager (Indirect) to drive sourcing strategies that deliver measurable value across cost, quality, and supplier performance. In this fully remote role, you will lead end-to-end source-to-contract processes, manage complex spend categories (including but not limited to Operations, Logistics, Corporate Functions), and streamline operations to maximize efficiency.
You will play a key role in negotiating favorable agreements, strengthening supplier partnerships, and collaborating with internal stakeholders to align sourcing strategies with business needs. Beyond category management, you’ll design and implement programs that enhance cross-departmental analytics, enabling smarter business decisions.
This role is a prominent component to advancing iHerb’s mission of making health and wellness accessible worldwide. Core working hours are aligned to the Pacific Standard Time (PST) zone.
Job Expectations:
Sourcing Strategy
Lead the development and execution of strategic sourcing initiatives across multiple categories of goods and services.
Identify and implement sourcing approaches that deliver value, mitigate risk, and align with business objectives.
RFx Management
Design and manage RFPs, RFQs, and RFIs using sourcing platforms.
Partner with business stakeholders to gather requirements, facilitate supplier communications, and evaluate proposals with clear, data-driven insights.
Negotiations & Contracts
Develop negotiation strategies and lead end-to-end negotiation processes.
Secure enterprise-wide agreements that optimize total cost of ownership while minimizing financial and operational risk.
Draft and negotiate key business terms (SOWs, SLAs, and commercial terms) in collaboration with Legal.
Stakeholder Engagement
Act as a trusted advisor to internal business partners by aligning sourcing strategies with operational needs.
Build strong relationships with stakeholders, presenting business cases and cost-benefit analyses that drive buy-in and adoption.
Market & Business Intelligence
Continuously monitor market trends, supplier innovations, and emerging opportunities.
Maintain up-to-date knowledge of category benchmarks, market rates, and industry best practices through research, peer networks, and associations.
Spend & Data Analytics
Analyze large and complex spend datasets to uncover cost-saving opportunities and value drivers.
Support ongoing data enrichment to ensure accurate, actionable spend intelligence for decision-making.
Value Delivery & Savings
Quantify baseline costs, negotiation outcomes, and overall financial impact of sourcing activities.
Report and communicate measurable savings and process improvements.
Supplier Management
Develop, manage, and evaluate supplier relationships to ensure performance and continuous improvement.
Oversee contract lifecycles, renewals, ensuring performance compliance to negotiated terms and conditions.
Lead periodic supplier reviews and resolve escalated issues collaboratively.
Agility & Process Excellence
Champion an agile sourcing approach to improve cycle times, simplify processes, and enhance speed-to-value.
Collaborate cross-functionally to deliver enterprise-wide initiatives that support cost savings, supplier innovation, and operational excellence.
Serve as a flexible sourcing leader who can manage a primary category while supporting high-impact projects across the organization.
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Demonstrated expertise in category management and developing comprehensive sourcing strategies.
Strong negotiation skills with a proven ability to secure favorable terms and conditions.
Excellent analytical and problem-solving abilities
Exceptional communication (written and verbal) and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels (prepare and present presentation materials).
Ability to work independently and collaboratively in a fully remote environment, managing multiple priorities and deadlines effectively.
High degree of accuracy and attention to detail
Excellent organization skills and ability to multi-task
Equipment Knowledge:
Proficiency in data analysis tools (i.e. Tableau, Looker, PowerBI, Excel, Google Sheets, etc.)
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
7+ years of progressive experience of corporate procurement/strategic sourcing with a proven track record of delivering significant cost savings and value. Must have strong category management knowledge, including but not limited to driving opportunity identification, spend analytics, sourcing strategy, project management, RFx processes, contract negotiation, supplier benchmarking, contract compliance, and procure-to-pay processes.
Preferred Qualifications:
Certifications such as CPSM (Certified Professional in Supply Management) or CSCP (Certified Supply Chain Professional).
Expert sourcing experience in indirect categories supporting IT, Legal, Finance, and Supply Chain (i.e. Technical spending, Data Center/Tech buildouts, SaaS products, Human Resources/Talent Acquisition)
Experience with procurement software tools and processes (i.e. Ariba Sourcing, Coupa, Workday Strategic Sourcing, etc.)
Technical Program Management and leading cross-functional, global teams
Analytics development and narrative storytelling
Education Requirements:
Bachelor’s degree in Business, Supply Chain Management, or a related field. MBA or advanced degree preferred.
The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$110,000—$120,000 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party (“Agency”) candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerbiHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
