Job description
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart’s Loyalty & Membership team makes grocery shopping more affordable by delivering meaningful benefits through partner loyalty programs and Instacart+. We’re seeking a highly driven Senior Software Engineer who is passionate about system design and eager to build features that reach millions of customers across North America and international markets.
In this role, you’ll collaborate closely with Product, Design, Data Science, Business Development, and engineering partners across the company to design, implement, and launch high-impact loyalty experiences. You’ll thrive in our low-overhead, high-autonomy environment, where productive design reviews, experimentation, and measurable outcomes guide our work. This role is remote within Canada (ideally Toronto).
About the Job
- Design, build, and scale robust back-end services and APIs that power loyalty benefits and membership experiences for millions of customers.
- Own end-to-end delivery for critical initiatives, including launching new retailer loyalty programs in Europe and migrating Instacart+ onto the Memberships Platform.
- Architect low-latency, high-throughput systems for incentive processing, ensuring reliability, fault tolerance, and horizontal scalability.
- Drive operational excellence with comprehensive automated tests, monitoring, metrics, and alerting to ensure high availability and clear on-call visibility.
- Collaborate cross-functionally with Product, BD, Design, Data Science, and partner engineering teams to align on goals, sequencing, and delivery timelines.
- Validate technical feasibility, contribute to high-quality design reviews, and coach peers through code reviews and knowledge sharing.
- Iterate quickly using an experiment-driven approach, instrumenting features to quantify impact and inform roadmap decisions.
About You
Minimum Qualifications
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field.
- 5+ years of professional experience developing production back-end services.
- 3+ years designing and implementing distributed systems and service architectures.
- Proficiency in one or more server-side languages such as Ruby, Python, or Java.
- Hands-on experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).
- Experience with caching technologies (e.g., Redis, Memcached) and message-driven or eventing patterns.
- Track record building and maintaining well-instrumented systems with automated tests, monitoring, and alerting.
- Experience shipping features in fast-paced environments and collaborating with cross-functional partners.
Preferred Qualifications
- Experience designing and operating high-scale, low-latency incentive, payments, or membership systems.
- Experience with cloud infrastructure (e.g., AWS, GCP) and containerization/orchestration (e.g., Docker, Kubernetes).
- Experience building and evolving public or partner-facing APIs (REST and/or gRPC).
- Proficiency with observability stacks (e.g., Prometheus, Grafana, Datadog) and CI/CD pipelines.
- Experience working with experimentation platforms, A/B testing, and data-informed decision making.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$165,000—$183,000 CAD
