Jump

We offer a unified platform for sports teams and venues, connecting ticketing, content, commerce, marketing, and fan data in one system. Our platform helps teams eliminate ticketing fees, recapture lost revenue, increase fan lifetime value through smarter upsells and owned data, and streamline operations. We integrate primary ticketing, white-labeled fan apps, and team websites, giving teams ownership and control over their data, revenue, and brand.

Our founders are Marc Lore, Alex Rodriguez, and Jordy Leiser. We are backed by investors like Forerunner, Will Ventures, Mastry, and Courtside. We developed the platform with input from over 70 teams across leagues such as the NBA, NHL, NFL, NWSL, WNBA, MLS, and MLB. The Minnesota Timberwolves and Lynx, for example, use our platform exclusively for their fan experience and ticketing. NC Courage saw strong results with us, including launching thousands of personalized offers in four months, migrating 100% of season ticket members with no drop-off, tripling in-season season ticket sales year over year, and a 33% increase in non-season ticket multi-game attendance.

We use a SaaS + revenue share model for our services. Our engineering teams develop Android applications, internal platform components, fullstack consumer experiences, AI infrastructure, and martech solutions for attribution, audience management, analytics, and sponsorship tracking. We also specialize in platform support for ticketing, inventory management, troubleshooting, and reporting for client events.

Our mission is to empower teams and entertainers to build fans for life. We live by these core values: “Begin and build with trust,” meaning we emphasize respect, commitment, and integrity. We “Play like the underdog,” promoting a hungry, humble, and relentless approach to challenges. We “Win as a team,” focusing on individual growth and giving our team autonomy, tools, and resources. Finally, we encourage everyone to “Do your thing!” and master their craft.

Jump is a remote-first company with employees across every U.S. time zone. It consists of optimistic, tenacious, and adaptable individuals. Jump builds an inclusive, high-performing culture, cultivating psychological safety by starting with trust. Sports Business Journal recognized Jump as one of the Best Places to Work in Sports in both 2023 and 2024. The company emphasizes diversity, equity, inclusion, and belonging through structured interview processes, pay transparency, and continuous learning and development. Regular off-sites are held for strategy, problem-solving, and team bonding. Jump has 11-50 employees.

We offer competitive compensation, including salary and equity. Our employee benefits include comprehensive medical, dental, and vision plans, a flexible unlimited PTO policy, and a 401(k) plan. We provide 16 weeks of paid parental leave for primary and secondary caregivers. For remote work, we offer a $1,000 reimbursement for your home office setup. We support employee growth with a $1,000 annual stipend for learning and development and custom leadership training. We maintain transparent pay bands, regularly benchmarking and adjusting them to market rates to ensure pay equity without negotiation or subjective bonuses. We are also committed to sustainability, providing a company-paid subscription for carbon neutrality across employee activities and partnering with The Climate Pledge and One Tree Planted.