Job Description
Who We Are
Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world’s most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.
Who We Hire
Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn’t stop to ask what’s next, because they’re already building it.
Mission
The Campaign Manager exists to ensure every campaign Kargo launches runs flawlessly — on time, on budget, and against the metrics that matter to clients. This role owns the full operational lifecycle of IO and programmatic campaigns, from pre-launch build to delivery to performance reporting. Without this function, revenue leaks, clients churn, and Kargo’s reputation for execution falls apart.
This is a remote role located in Singapore
Outcomes — What Success Looks Like in 6–12 Months
- Zero launch delays on your book of business: All campaigns are built, QA’d, and live on the contracted start date with accurate line item setup and zero budget overruns attributable to trafficking errors.
- Pacing issues caught before they become problems: You identify delivery risks early and proactively flag them to Client Services, enabling real-time optimizations that keep campaigns on track.
- Programmatic launches run end-to-end without escalation: You independently manage PMP, PG, and AG deal setup, troubleshoot DSP/SSP issues, and facilitate external trading team coordination with minimal hand-holding.
- Reporting is accurate, on-time, and tells a story: 1st and 3rd party reports are delivered on schedule or ad hoc within SLA, with performance narratives that clients and CSMs can act on.
- Tickets resolve faster: You diagnose and resolve the majority of creative, pixel, and trafficking issues independently, submitting and managing tickets to closure without waiting for escalation.
Skills — Core Technical Capabilities
Required
- Hands-on experience with Google Ad Manager (GAM) — campaign trafficking, line item setup, creative QA, and pixel/tag troubleshooting
- Proficiency in 3rd party reporting and verification tools (GCM, Moat, DV, IAS, or equivalent)
- Working knowledge of programmatic deal types — PMP, PG, AG, header bidding, and server-to-server
- Strong Excel skills including pivot tables, large dataset manipulation, and chart-making
- Ability to read performance data and translate it into actionable optimization recommendations
- Experience managing competing deadlines in a high-volume, fast-paced ad operations environment
Preferred
- Exposure to additional ad servers or DSP/SSP platforms beyond GAM
- Familiarity with ticketing and project management tools (Jira, Asana, or similar)
Competencies — Behaviors We Like to See
Operational precision
- Catches errors before they launch — approaches setup and QA with a “trust but verify” mindset
- Maintains clean, well-documented campaign structures even when volume is high
Independent problem-solving
- Diagnoses issues methodically before escalating; doesn’t wait to be told something is broken
- Comfortable navigating ambiguous technical problems across multiple systems simultaneously
Clear, proactive communication
- Surfaces pacing or delivery risks early — no surprises for CSMs or clients
- Communicates with specificity: what’s wrong, why, and what they’re doing about it
Composure under volume
- Maintains accuracy and follow-through when managing multiple live campaigns at once
- Adapts quickly when priorities shift without losing track of open items
Our Laurels
- AdAge Best Places to Work
- ThinkLA Partner of the Year
- Built In Best Places to Work
- Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
- Martech Breakthrough Awards - Best Overall Adtech Company
- Digiday Media Awards Best Event
- Cynopsis Media Impact Awards-Best CTV Platform
- Martech Breakthrough Awards-CTV Innovation
- Adweek Media Plan of the Year Awards - Best Use of Insights
Follow Our Lead
- Big Picture: kargo.com
- The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)
Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment.
Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.
