Job Description
About the Opportunity
Our client is a rapidly growing, private equity-backed platform that is consolidating and scaling a portfolio of professional services firms across the eastern United States. With a corporate hub in the Southeast and studio locations spanning New York, the Midwest, and Florida — with more on the way — the organization is in aggressive growth mode.
As acquisitions accelerate, the need for disciplined, consistent operational leadership across studio locations has become a top priority. This is a newly created, platform-level role with direct executive visibility.
They need an operationally sharp leader who can build performance culture, hold teams accountable, and drive results across a multi-site professional services environment.
The Role
The Director of Operations serves as the connective tissue between back-office leadership and individual studio teams across the platform. Think of this as a high-impact regional operations leader overseeing four to six divisions — someone who brings structure, accountability, and clarity to a founder-led, fast-moving organization.
This person will be responsible for ensuring every studio operates to platform standards, hits key performance targets, and integrates smoothly into the broader organizational system.
What You’ll Do
- Hold studio leadership teams accountable to the platform’s core performance metrics: trailing 90-day pipeline, backlog, and projected 3-month Net Service Revenue (NSR)
- Enforce $0 booking variance through accurate, timely data entry across CRM (HubSpot) and internal systems
- Attend and audit studio sales and production meetings to ensure meeting formats and data capture standards are met
- Conduct bi-weekly one-on-ones with Studio Leadership and Studio Integrators
- Monitor studio financial performance and adherence to approved annual budgets
- Ensure quarterly Professional Development Plans (PDPs) are completed on time for all required team members
- Drive annual budget submissions by the January 10th platform deadline
- Serve as a two-way conduit between studio leaders and back-office leadership — gathering field insights and communicating platform expectations
- Educate and support studio teams on the proper use of platform technology, systems, and people processes
- Build trust with studio leaders while holding firm to platform standards and expectations
Location & Travel
This role is hybrid role within one of the following States: Lafayette, LA; Atlanta, GA; Charlotte, NC; Dallas, TX; Houston, TX; New Orleans, LA.
Approximately 10% travel expected for studio visits and leadership alignment.
Required:
- Bachelor’s degree
- Multi-site operational leadership experience — you’ve managed across locations or divisions, not just a single team
- Strong financial fluency: pipeline, backlog, forecasting, and budget management
- CRM/systems experience and comfort holding others accountable to data standards
- Executive-level communication and organizational skills
Preferred:
- Experience in a PE-backed or multi-unit platform environment
- Background in professional services (architecture, consulting, AEC, engineering, staffing, or similar)
- Experience working with founder-led or entrepreneurially-driven teams
What We’re Looking For
The Right Fit: You’re structured but relational. Calm under pressure. You lead through systems and consistency, not chaos and heroics. You know how to earn trust with operators while still holding the line on standards. You’re metrics-fluent and comfortable presenting performance data to senior leadership.
Base Salary: $140,000 – $180,000 (commensurate with experience)
Bonus: performance bonus tied to metric attainment, booking variance, and budget adherence
Benefits: 401(k), healthcare, competitive PTO and paid holidays
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
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- Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
- Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
- Rhode Island: We do not request or require salary history from applicants.
- Connecticut: We provide wage range information upon request or before discussing compensation.
- New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
