Job Description
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work
The team
Our People team is called the Krakenite Experience (KX) team, and our aim is to become a world leader in People Experience. We are now hiring a People Relations Partner to join our rediverse and forward‐thinking global company.
Note: This is a 6 month contract opportunity.
The opportunity
Partner with HR and business leaders to manage performance management cases from start to resolution, including coaching managers and supporting termination decisions when necessary
Guide leaders through employee relations situations including conduct concerns, policy violations, performance issues, and employee complaints
Conduct investigations into employee concerns
Gather documentation, interview stakeholders, and prepare clear investigation summaries and recommendations
Ensure employee relations actions are well documented and compliant with employment laws and company policies
Identify potential risk signals or patterns in employee behavior and escalate concerns appropriately
Maintain accurate records of employee relations cases within our case management systems
Partner with Legal, HR, Payroll, and IT to ensure seamless and compliant off-boarding processes
Contribute to improvements in employee relations processes, documentation, and internal resources (e.g., knowledge bases or Confluence pages)
Deliver occasional training or guidance for managers on performance management, investigations, and people relations best practices
Skills you should HODL
5+ years experience in Employee Relations, HR Business Partnering, or People Relations
Strong experience supporting performance management processes and termination decisions
Experience conducting workplace investigations and handling sensitive employee matters
Solid understanding of employment law and HR compliance requirements (U.S. experience required; global exposure a plus)
Ability to document cases clearly and thoroughly while communicating effectively with leadership
Comfortable working in a fast-paced, ambiguous environment and handling multiple cases simultaneously
Strong judgment and ability to spot risk signals early and escalate when needed
Excellent communication and stakeholder management skills
High level of discretion when handling sensitive or confidential information
Comfortable working across a global remote organization
Nice to haves
Stellar project management skills with exceptional attention to detail and ability to organize and prioritize
Experience working with employees and contractors
Experience working with HRIS and other HR - related software systems
#LI-Remote
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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