Job Description
About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
What You’ll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row!
The Field Readiness Manager for Edwin AI is an individual contributor role responsible for executing quarterly readiness for LogicMonitor’s Edwin AI product line, with a primary focus on internal GTM enablement.
This role is dedicated to internal field enablement, ensuring sales, presales, and post-sales teams can confidently sell Edwin AI. Additionally the field readiness manager will elevate community-facing content and programming, designed to reinforce field messaging, amplify best practices, and support Edwin AI adoption through LogicMonitor’s customer and partner community.
Reporting to the Director, Community & Field Readiness, this role translates Edwin AI product strategy into field-ready narratives, plays, and assets that drive growth and expansion.
This role supports the Customer & Product Enablement (CPE) charter to:
- Execute a unified GTM enablement program for the Edwin AI product line
- Deliver quarterly, role-specific readiness for AEs, SEs, CSMs, and SDRs/BDRs
- Activate AI-led field plays that drive Edwin AI adoption and expansion and tie to Autonomous IT journey and execution
- Contribute to shared GTM KPIs including productivity, pipeline velocity, and ARR growth
Here’s a closer look at this key role:
Internal Edwin AI and Automation Field Enablement
Lead end-to-end field readiness and adoption for Edwin AI, aligned to LogicMonitor’s AI-first roadmap and V2M2 priorities.
Execute the 90-day readiness cycle for the Edwin AI product line.
Deliver role-based enablement tied to real Edwin AI use cases, automation outcomes, and customer scenarios.
Position Edwin AI as a solution (not a feature) within core sales and expansion motions.
Maintain and evolve the Edwin AI Field Readiness Playbook, including:
- Product launch bill of materials
- Use cases and automation workflows
- Packaging and pricing guidance
- Discovery, qualification, objection handling, and deal support assets
Translate product, packaging, and pricing updates into clear field-ready talk tracks, FAQs, and enablement materials.
Execute quarterly AI-led field plays and measure enablement engagement, adoption signals, and field impact.
Partner with Product Marketing and Revenue Operations to ensure consistent execution, messaging alignment, and reporting accuracy.
Cross-Functional Collaboration & Feedback Loop
- Act as the enablement execution owner for Edwin AI within the Enablement PMO.
- Collaborate with Product Marketing, GTM Execution, Revenue Operations, Global Training, and Community teams.
- Capture and synthesize field and community feedback to continuously improve readiness.
- Curate and govern Edwin AI content across Confluence, LMS, and community platforms as the single source of truth.
AI-Powered Enablement
Use AI tools to scale enablement content creation, including:
- Talk tracks
- Pitch practicals
- Demo narratives
Personalize enablement flows by role and segment using field feedback and performance insights.
Improve onboarding and readiness workflows through automation and continuous iteration.
Community Content & Programming
Create and contribute Edwin AI-focused content and programming for LogicMonitor’s customer and partner community, including:
- Use-case driven content aligned to field motions
- Select webinars, sessions, or community initiatives
- Measurable growth in community engagement
Leverage community insights and feedback to inform internal enablement improvements.
What You’ll Need:
- 6+ years in sales enablement, field readiness, or GTM execution roles.
- Experience executing internal enablement programs at scale.
- Exposure to customer or partner community programming is a plus.
- Working knowledge of enterprise SaaS AI products and solution positioning.
- Strong execution skills, cross-functional collaboration, and attention to detail.
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 04/06/26
LogicMonitor is an Equal Opportunity EmployerAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.
Notice Regarding Use of AI in Hiring
We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at [email protected].
By submitting your application, you acknowledge this notice.
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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page.
The Base Salary range for this role is:
$104,265—$130,305 USD
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
