Job Description
About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is open to remote employees in Munich, Germany - with the flexibility to work out of your home office full-time. You’ll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to a Center of Energy, you’ll be able to work out of our office spaces while you connect and collaborate with your team. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You’ll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row!
The Senior Sales Engineer (SE) at LogicMonitor supports the technical evaluation of LogicMonitor by translating customer challenges into clear, achievable solutions. The Senior SE is a trusted partner to Sales, guiding customers through discovery, demos, and proof-of-concepts while ensuring technical and business alignment.
As a seasoned contributor, the Senior SE also plays a key role in shaping the culture and capability of the broader SE organization. They lead by example: mentoring peers, documenting best practices, and demonstrating how AI, GPT, and automation enhance both technical depth and efficiency.
This role is about consistent excellence, scalable enablement, and growing others through shared knowledge and collaboration.
Here’s a closer look at this key role:
Deliver world-class technical presentations, demos, and proof-of-concepts that communicate LogicMonitor’s business value and technical differentiation.
Act as a trusted advisor to Sales, Product, and Customer Success: ensuring technical validation aligns with customer outcomes.
Contribute to technical enablement content, including demo scripts, dashboards, and AI-augmented workflows.
Mentor and coach Associate and core SEs, guiding them through discovery calls, POCs, and solution design.
Model adoption of AI and GPT tools across the SE workflow — leveraging them for proposal writing, data analysis, dashboard creation, and customer storytelling.
Document and share GPT prompt libraries and automation examples to help others become more efficient and creative.
Collaborate with the Principal SE “Round Table” to standardize and scale technical excellence across regions.
Participate in internal training, enablement, and cross-functional initiatives with Product and Enablement.
Analyze customer and deal patterns, using AI-driven insights to refine discovery and demo strategy.
Embody LM’s culture of mentorship, curiosity, and continuous learning — always leaving the team stronger than before each engagement.
What You’ll Need:
Bachelor’s degree preferred; 7+ years in IT, SE, or equivalent technical sales role.
Deep technical knowledge of IT infrastructure, monitoring, cloud, and automation concepts.
Strong understanding of the LogicMonitor platform and its integration capabilities.
Excellent written and verbal communication skills, with the ability to engage both technical and business audiences.
Experience with scripting or automation languages (Groovy, Python, PowerShell, etc.).
Proficiency with AI and GPT-based tools for automation, documentation, or customer-facing deliverables.
Proven success in supporting complex sales cycles, managing multiple priorities, and collaborating cross-functionally.
Demonstrated ability to teach, mentor, and contribute to team enablement programs.
Curiosity-driven and comfortable learning new technologies independently.
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LogicMonitor is an Equal Opportunity EmployerAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-LT1 #LI-REMOTE #LI-Hybrid #BI-Hybrid
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
