Mable

We launched Mable in 2014, an Australian health-tech platform connecting people seeking disability and aged care support with local independent support workers. Our co-founders, Peter Scutt and Tony Charara, started the company after Peter experienced challenges finding suitable home care for his parents.

We operate as an online marketplace where individuals can connect with verified support workers. Those looking for support can post a job or search for workers, then discuss and agree on job details, timing, and rates before booking sessions. We provide tools for managing ongoing bookings and payments, and we support clients using self-managed or plan-managed NDIS funding and Aged Care funding.

We offer services for daily living, social, and community activities like housework, transport, gardening, and meal preparation. We also provide personal care services such as showering, hoist transfer, exercise assistance, and toileting. Qualified workers can provide specialized nursing services (wound care, medication management, respite support) and allied health services (occupational therapy, psychology, physiotherapy, and speech therapy).

To ensure safety, we verify all support workers, with each profile confirmed by a team member. We are ISO 27001 certified for data privacy, and every support session booked includes insurance coverage. We offer affordable care, with rates mutually agreed upon between clients and independent support workers.

We’ve facilitated over 30 million hours of support, serving more than 30,000 NDIS and aged care clients through a community of over 23,000 independent support workers. We specialize in home care, disability support, aged care, NDIS, and various support worker roles, including nurses and allied health professionals.

We are ‘powered by purpose,’ aiming to empower our community to shape the life they want by providing greater choice, control, and flexibility in disability and aged care support.

We have four core values:

• We’re switched on: We listen to and learn from our customers, engage with the community and sector, and act on those insights.
• We’re one: Our team channels passion into a positive environment, welcomes diversity, and collaborates to leverage different skills and perspectives.
• We’re bold: We are ambitious, embrace creativity to solve challenges, aim to reshape the industry, and support big ideas.
• We’re impactful: We work to deliver change, innovate, and move quickly to make a difference in the sector and people’s lives.

We have over 400 team members. We foster a purpose-driven, inclusive, and collaborative culture where employees make a difference and are united by the opportunity to drive change in the healthtech sector.

We offer a hybrid workplace, balancing time in the office with remote work. Our teams often work in small, semi-autonomous squads, collaborating across functions like Design, Data, Product, Infrastructure, Principle Engineers, Engineering Managers, and Quality Coaches. We focus on modern engineering practices, Lean/Agile ways of working, and scaling quality ownership. We value diverse experiences and perspectives, specifically welcoming individuals with lived experience of disability or aged care. Our customer support is based in Australia.

We offer a range of employee benefits and perks:

• Opportunities to learn from industry experts, experienced leaders, and through on-the-job experiences.
• A Reward and Recognition program to celebrate achievements and acknowledge performance.
• Parental leave, including 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers, plus superannuation.
• A hybrid workplace model that balances time in the office with remote work flexibility.
• Flexi Leave Days, providing one additional paid leave day each quarter.
• A floating public holiday, allowing employees to acknowledge a significant day of their choosing.
• The option to work overseas for up to 4 weeks within a rolling 12-month period.
• A hybrid setup allowance to support home office arrangements.