Job description
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:
1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care
2. We believe in technology as an enabler
3. We’re driven by helping customers attain better outcomes
This position is part of the HomeMade team.
About HomeMade
HomeMade is an approved aged care provider dedicated to improving its customers’ lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams.
Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds.
By working at HomeMade, you can play a crucial role in helping older people maintain their independence and live fulfilling lives in their own homes. You’ll be joining a team that is passionate and dedicated to making a meaningful difference in the lives of others.
To find out more, visit https://homemadesupport.com.au/
About the role
We’re seeking an experienced Clinical Team Leader to join our growing Clinical team. Reporting to the Clinical Manager, you’ll play a critical role in leading high-quality clinical care for customers with complex and high-risk needs, while supporting and developing a team of Clinical Nurses. You will be the day to day support for the team, owning accountability and responsibility for a team of Clinical Nurses.
This is an exciting leadership opportunity for a clinically strong Registered Nurse who is passionate about person-centred care, clinical governance and innovation. You’ll work closely with teams across the business and contribute to shaping how clinical services are delivered in a changing aged care landscape, including Support at Home reforms and the Strengthened Aged Care Quality Standards.
What you’ll be doing
Clinical Leadership
- Coordinate and oversee clinical care for complex and high-risk customers, ensuring safe, high-quality, person-centred outcomes
- Provide clinical governance expertise aligned with the Aged Care Act and Quality Standards
- Act as an escalation point for complex clinical matters and collaborate with internal stakeholders to resolve issues effectively
- Partner with the Clinical Manager to drive clinical excellence, continuous improvement and team effectiveness
- Monitor clinical team productivity and efficiency, ensuring service levels and outcomes are achieved
People Leadership
- Lead, coach and mentor Clinical Nurses to build and maintain a high-performing, engaged team
- Set clear performance expectations and conduct regular reviews to support accountability and development
- Manage resources effectively while fostering an inclusive, supportive team culture
Collaboration & Innovation
- Work with cross-functional teams to support service innovation and best practice care models
- Contribute clinical insights to organisational planning and decision-making
Quality, Risk & Continuous Improvement
- Identify gaps in clinical care through audits, feedback and reporting
- Implement corrective actions and quality improvement initiatives
- Contribute to the development and refinement of policies, procedures and SOPs
- Support risk management activities and future process improvements
What You’ll Bring
- Current AHPRA registration as a Registered Nurse
- Experience managing clinically complex cases and/or case management
- Proven experience in clinical team lead role or similar
- Strong knowledge of the aged care sector, particularly home and community care is highly regarded
- Understanding of the Aged Care Quality Standards and Support at Home is highly regarded
- Knowledge of fee-for-service clinical support and financial sustainability would be well-regarded
- Interest or experience in digital health and innovation (including the use of AI in healthcare)
- Excellent problem-solving, critical thinking and communication skills
The values we live by
Put People First 🫶🏼
People and relationships matter most.
Foster Freedom 🪁
Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions.
Do The Right Thing 💖
Be fair, honest, open, ethical, and transparent.
Be Bold 💡
With a vision to imagine and create a brighter future.
Our benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴
Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
