Melita Group

Since 1992, we’ve provided human resources, benefits, and payroll services, along with HR technology solutions, to small and mid-size businesses. Our services help clients improve their operations, support employee well-being, and boost productivity. We build scalable HR, benefits, and payroll infrastructures designed for each business.

We offer flexible outsourcing for HR, payroll, and benefits administration. Clients choose from non-proprietary HRIS technologies like ADP (Workforce Now), Rippling, and Paylocity (we also use Zenefits for payroll and tech setup). We provide full support for the chosen technology, managing its implementation, configuration, and ongoing use.

Our main service modules include: Technology Implementation and Support, Payroll Processing, International Payroll and HR, Benefits Advisory and Brokerage, Benefits Administration and Support, HR Administration and Support, HR and Benefits Compliance, Leave of Absence Administration, HR Advisory, Employee Relations Support, and Employee Support. Clients can choose individual modules or bundle them for a full-service solution.

We serve over 150 clients in 38 U.S. states and 17 countries. Annually, we process more than $650 million in payroll and premiums. We have a 97% client retention rate and have always operated without outside funding.

Our purpose is to help clients create workplaces where employees can grow, achieve goals, feel appreciated, and take pride in their work. We’re dedicated to helping organizations streamline HR processes, attract and retain talent, and build cultures that align with HR best practices. Our official purpose statement is: “To provide comprehensive HR solutions, payroll and benefits services that are flexible, valuable, and consistently high quality, to help your business achieve a strong foundation upon which to build their business.”

Our values include:

• Love for our customers: Understanding client needs and proactively exceeding expectations.
• Integrity: Conducting business with high levels of integrity and honesty.
• Accountability: Ensuring every team member has goals and is accountable for results.
• Extraordinary Teamwork: Engaging with respect and focusing energy on team results.
• Wellness: Valuing physical and mental well-being for energy, alertness, productivity, and engagement.
• Fun and Humility: Taking work seriously but not ourselves too seriously, maintaining a light heart, and remaining humble despite our expertise.
• Innovation and Creativity: Encouraging new ideas for continuous progress.

We have 55 employees across 4 countries. We’re an employee-first organization, hiring individuals who share our core values. Our culture values empathy, humility, pride in work, integrity, honesty, kindness, and curiosity. We encourage employees to be lifelong learners, own their mistakes, and always seek to improve.

We prioritize quality over rapid growth, believing that excellent service naturally leads to growth and profit. Our work environment balances taking work seriously with a lighthearted approach. We aim to improve lives by helping employers create engaged, thriving workplaces where employees can grow personally and professionally.

For client service, we assign fractional teams of HR experts based on business needs and chosen service modules. These teams can include roles like Exec HR Advisor, People Ops Leader, HR Admin, Payroll Specialist, Benefit Advisor, Leave Specialist, Employee Support Advocate, Technology Specialist, Compliance Specialist, and International Specialist. This setup prevents single points of failure and allows us to flexibly add or remove team members as client needs change.

We offer a comprehensive benefits package to our employees, including:

• Medical, Dental, and Vision insurance
• Short- and Long-term Disability Insurance
• Life insurance
• 401k with company match up to 5% of earnings
• Adoption/infertility benefit
• Adopt a pet benefit
• Legal assistance
• Financial Planning
• Employee Assistance Program
• 100% work from home
• Family-friendly flexibility
• Paid time off for volunteering
• Pre-tax Flexible Spending Account for Healthcare and Childcare expenses