Mercedes-Benz.io Logo

Site Reliability Engineer Aftersales

Job Description

Description

HEY THERE!

We are Mercedes-Benz.io. Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.

Therefore, we offer you flexibility! You can choose to work from our offices in Lisbon or Braga, or remotely from any location in Portugal. Nonetheless, our tribe is our beating heart so we often organize company events and gatherings to bring MB.ioneers together. While some are optional, we would require your presence for certain team events and/or occasions.

We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitise for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.

WHAT WILL YOU DO AS A SITE RELIABILITY ENGINEER?

SREs are embedded in product teams and focus on monitoring, observability, and reliability. They suggest improvements to the code base and architecture and build tools that help teams operate safely and efficiently.

In this role, you will join a senior aftersales product team working on services that handle millions of requests per day.

IN THIS ROLE YOU WILL

  • Work daily with Java and or Kotlin, mostly using Spring Boot

  • Own monitoring, alerting, and observability for your team’s services

  • Create and improve dashboards using Datadog

  • Monitor availability, latency, and overall system health

  • Support services throughout their lifecycle, from design to production

  • Take part in incident handling and post mortems

  • Write and maintain documentation for monitoring and disaster recovery

  • Collaborate closely with engineers, product, and QA

Requirements

TO SUCCEED YOU NEED

  • Experience with Java or Kotlin and the ability to read and debug code

  • Strong understanding of monitoring and observability concepts

  • Experience with at least one observability tool such as Datadog, Prometheus, or Grafana

  • Working knowledge of AWS cloud provider (Other cloud providers knowledge might also be useful)

  • Experience with Kubernetes and container based platforms

  • Knowledge of Unix or Linux systems

  • Experience scripting with Python and Bash

  • A proactive mindset and willingness to learn

THERE WILL BE BIG SMILES IF YOU

  • Have hands on experience with Kubernetes in production

  • Have worked with Datadog dashboards and alerts

  • Are familiar with Scrum and DevOps ways of working

YOU WILL BE HAPPY WITH

  • Open source software

  • No top-down hierarchy. We trust in your self-organization

  • Colleagues that are as smart, hardworking and driven as you

  • An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz

  • iPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphones

  • Health insurance for you and your family

  • Life insurance

  • Proactive self-development in international Trainings and Conferences

  • Language Training courses

  • Wellbeing actions (massages, nutrition sessions, happy hour and more)

  • Brand Connection Perks

  • Much more cool stuff …

THIS IS WHAT OUR PROCESS LOOKS LIKE

  • Screening call with our recruiter to get to know your motivation & your experience

  • Technical Challenge

  • Technical Interview (1,5h)

  • Final Interview (1h)

  • Offer

WHAT YOU’LL NEED TO KNOW ABOUT US

Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.

We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.

Interested in engaging with a continuously evolving company to work hard, play hard and party hard? If so, please send your resumé (in English and PDF).

Share this job:
Please let Mercedes-Benz.io know you found this job on Remote First Jobs 🙏

Remote companies like Mercedes-Benz.io

Find your next opportunity with companies that specialize in Automotive, Digital, E-commerce, and Marketing. Explore remote-first companies like Mercedes-Benz.io that prioritize flexible work and home-office freedom.

Clearlink Logo

Clearlink

A digital marketing, sales conversion, and technology company connecting brands with customers.

View company profile →
SiteZeus Logo

SiteZeus

Develops SaaS for multi-unit businesses, offering location intelligence software for franchise sales, real estate, and operations.

View company profile →
Constant Contact Logo

Constant Contact

Digital marketing tools for small businesses and nonprofits, including email, social media, and SMS.

View company profile →
aCommerce Logo

aCommerce

An e-commerce enabler in Southeast Asia, offering technology, digital marketing, logistics, and data services.

View company profile →
LotusFlare Logo

LotusFlare

Develops digital commerce and monetization platforms and cloud-native BSS for communication service providers.

View company profile →
ASSEMBLY Digital Commerce Logo

ASSEMBLY Digital Commerce

Global enterprise providing digital commerce and omnichannel marketing solutions for brands

View company profile →

Project: Career Search

Rev. 2026.4

[ Remote Jobs ]
Direct Access

We source jobs directly from 21,000+ company career pages. No intermediaries.

01

Discover Hidden Jobs

Unique jobs you won't find on other job boards.

02

Advanced Filters

Filter by category, benefits, seniority, and more.

03

Priority Job Alerts

Get timely alerts for new job openings every day.

04

Manage Your Job Hunt

Save jobs you like and keep a simple list of your applications.

21,000+ SOURCES UPDATED 24/7
Apply