Job Description
At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse, inclusive work culture, centered on great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
For over 35 years, the experts at Mitratech have been focused on solving complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users across more than 160 countries.
As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!
Job Overview
We are seeking a highly skilled and motivated NetSuite Administrator to join our team. In this role, you will be responsible for managing, optimizing, and enhancing our NetSuite ERP system to support the company’s growth and operational needs. The ideal candidate will bring a combination of technical expertise, business acumen, and leadership skills to manage and improve system performance, user adoption, and cross-departmental processes. This position is critical to driving efficiency and scalability in our operations.
Essential Duties & Responsibilities:
- System Administration: Oversee the daily operations, configuration, maintenance, and updates of the NetSuite ERP system, ensuring optimal performance and uptime.
- Customization & Optimization: Creating and maintaining custom records, fields, lists, forms, and workflows to meet the needs of the business.
- Integration Support: Understanding of third-party integrations with NetSuite to be able to assist with integration issues.
- User Support & Training: Provide technical support, resolve issues, and conduct user training sessions to enhance adoption and effective use of NetSuite.
- Data Management: Ensure data integrity, develop standard operating procedures for data entry, and conduct routine audits to maintain clean, accurate records.
- Process Improvement: Collaborate with cross-functional teams to analyze and optimize business processes and recommend and implement system enhancements.
- Compliance & Reporting: Ensure compliance with internal controls and reporting requirements, developing custom reports and saved searches as needed.
Requirements & Skills:
- 3+ years of hands-on NetSuite Administration experience, with a strong foundation in OneWorld (multi-subsidiary, multi-currency) and Multi-Book Accounting.
- Proven experience managing additional NetSuite modules such as Fixed Assets, Bank Reconciliations, and Advanced Revenue Management (custom revenue recognition rules).
- Proficiency in NetSuite imports and exports for data uploads and data updates via CSV as part of data management.
- Use of a middleware (i.e., Boomi, Celigo, Workato, etc.) integrated with NetSuite.
- Knowledge of custom revenue recognition rules with NetSuite ARM.
- Strong understanding of NetSuite roles and permissions, especially with creating custom roles.
- Experience with configuring new integrations with a NetSuite environment; creating the integration, managing access tokens, and configuring system setup to enable said integrations.
Technical Skills:
- Being able to diagnose and resolve system issues, analyze error messages, and optimize system performance.
- Familiarity with data analysis tools and techniques, such as Excel, SQL, or BI platforms.
- Ability to design and optimize workflows, saved searches, and dashboards.
Soft Skills:
- Excellent problem-solving and analytical skills with a strong attention to detail.
- Effective communication and collaboration skills to work across all organizational levels.
- Strong project management skills with the ability to prioritize tasks and meet deadlines.
- Strong knowledge of technical development processes to get a request from testing in a sandbox environment to deployment in production
Preferred Qualifications:
- NetSuite Administrator Certification
- Knowledge of Salesforce Billing and its integration with NetSuite
- Understanding of Avalara for sales tax integrations
- Experience with SuiteScript: creating, troubleshooting, and adjusting scripts
This role can be performed 100% remotely anywhere in the USA. Anticipated base salary : $85,000 – $95,000 annually USD.
Total compensation includes US employee benefits and eligibility for an annual bonus.
Benefits we offer:
- Health, Dental & Vision Insurance *
- 401 (k) + Employer Match *
- Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
- STD, LTD & Group Life Insurance
- Paid Parental Leave
- Pet Insurance
- FSA & HSA Options
- Employee Assistance Program
Perks we offer:
- Remote Work
- Career Advancement & Professional Development Opportunities
- Employee Recognition
- LinkedIn Learning Platform
Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
_We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status._
