Job Description
Here at Miva, we don’t just manage tasks; we own outcomes. We are currently looking to add to our existing Project Management team. The next Project Manager to come onboard will own a high-volume portfolio of customer-facing projects of varying sizes and complexities. We are looking for a person with a proactive leader mentality who thrives on execution, a person who masters Project Management and AI support tools, and someone who can turn complex statements of work (SOW) into seamless customer victories. If you love fast-paced customer delivery environments where you get to have true ownership over your results, then this role is built for you.
Things You Will Do:
- Portfolio Management: Lead 25 to 50+ concurrent, cross-functional projects from inception to completion.
- Project Planning: Translate Statements of Work (SOWs) into actionable project plans, milestones, and dependencies.
- Client Leadership: Serve as the primary client contact, guiding deliverables, timelines, and enforcing accountability with executive level client contacts.
- Stakeholder Communication: Run structured updates, routine meetings, and handle conflict or escalations smoothly.
- Resource Optimization: Monitor team capacity, resolve scheduling conflicts, and manage project pacing.
- Risk & Change Management: Track project risks, handle scope adjustments, and re-forecast timelines as needed.
- Financial Tracking: Monitor budget burn rates, track project hours, and maintain accurate PM system records.
- Quality & Frameworks: Maintain scalable delivery templates while ensuring all deliverables meet QA standards and there is alignment with the agreed scope.
- Performance Reviews: Track active project metrics and conduct post-project reviews for continuous improvement.
Things You Will Bring:
- 4+ years of experience managing customer-facing projects in a Professional Services, web development, SaaS, eCommerce, agency environments.
- Experience managing high volumes of concurrent projects in a Professional Services or SaaS environment.
- Solid skills in scoping, scheduling, risk management, and customer conflict resolution.
- Ability to create project plans from SOWs and manage through execution in a high-volume services delivery environment.
- Experienced user of project management and AI tools such as Wrike, Asana, Claude, or similar.
Bonus Points If You Have:
- PMP or CSM certification
- Experience with Salesforce
- Familiarity with eCommerce platforms or integration
Our Awesome Perks!
- Fully remote company
- Unlimited PTO
- Maternity/Paternity leave
- Medical/Dental/Vision/FSA/Life
- 401k with company match
- Flexible work schedule
- Inspiring & collaborative peers
- Work within a company that has been recognized multiple times as a top employer, most notably being named one of the “Best Places to Work in San Diego” by the San Diego Business Journal!
The salary range for this position is $85k - $100k annually. This information is current as of the initial date of this job posting and may be modified in the future. The actual pay determined for an individual will vary based on job-related factors such as relevant experience and/or education, particular skills, and location.
Miva is a fully remote company with employees distributed across the U.S. Our ideal candidate for this role will reside in one of the following states: AZ, CA, CO, FL, GA, ID, IL, KS, MA, MI, MO, NC, NH, NJ, NV, NY, OH, OR, SD, TN, TX, VT, or WA.
Miva is a leading eCommerce software dedicated to empowering enterprise merchants and agencies with a state-of-the-art online storefront. To date, Miva software has powered over $100 billion in online sales for retailers worldwide.
Our success and the success of our clients are driven by high-performing teams of talented professionals. By creating a culture in which passion, ingenuity, and collaboration are rewarded, we have become the driving force for the advancement of independent commerce.
Miva is backed by Equality Asset Management, a private equity firm who is committed to supporting Company growth.
Miva has been recognized as one of San Diego’s Best and Brightest Companies every year since 2018.
Miva, Inc. is an Equal Opportunity Employer.
Read Miva’s Applicant Privacy Notice Here.
