Associate Director - Client Growth Partner

🇺🇸 United States - Remote
🏢 Business🔴 Director

Job description

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 29 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Must Have Skills

  • Automotive – General Experience

Good to Have Skills

  • Automotive Finance
  • Generative AI Fundamentals (Strong)
  • Microsoft Excel
  • Microsoft PowerPoint

Job Description

  • The mission of Nagarro Client Growth Partner (CGP) is to strengthen and expand Nagarro’s strategic relationships with one of our automotive client and their entities in NA region by providing high-value trusted advice on digital transformations to c-suite executives within each client organization

  • A strong CGP will be equally adept at engaging technology and business stakeholders, bringing insights on opportunities to accelerate productivity, growth, and resilience via technology-driven innovation and optimization

Key Deliverables

Account Growth & Farming

  • Own and expand relationships with strategic client accounts
  • Identify new opportunities for revenue growth within existing portfolios

CXO Engagement

  • Act as a trusted advisor
  • Leading strategic discussions with senior executives to align technology investments with business goals

Value Creation

  • Drive conversations around productivity improvements, operational efficiency, and cost optimization
  • Leveraging digital and AI-enabled solutions

Customer Intimacy

  • Stay close to the client’s business priorities, challenges, and transformation journey
  • Proactively propose relevant solutions

Opportunity Management

  • Collaborate with delivery and solution teams to shape proposals
  • Craft value propositions
  • Position differentiated offerings

AI Advocacy

  • Confidently use AI/GenAI terminology
  • Articulate how modern solutions can transform customer business outcomes

Client Presence

  • Maintain a regular onsite presence at client location (minimum once a week)
  • Foster deeper engagement and relationship-building

Collaboration & Leadership

  • Partner with internal practice, delivery, and sales teams
  • Ensure client satisfaction and successful execution

Qualifications

  • Must have 5+ years of Automotive industry experience
  • 15+ years of IT services, especially in farming and growing the existing accounts
  • Established record of success in account farming, client relationship management, business development, consulting, and proactive client engagement
  • Solid understanding of P&L ownership and financial management for accounts
  • Ability to engage and influence CXO-level stakeholders
  • Drive business conversations beyond technology
  • Strong understanding of digital transformation trends
  • Ability to frame AI/GenAI and cloud-native solutions in a business context
  • Hands-on experience in driving productivity, efficiency, and optimization programs for clients
  • Skilled in market research, account segmentation, and identifying proactive growth opportunities within client portfolios
  • Comfortable with regular onsite client interaction (at least 2–3 times a week)
  • Excellent communication, executive presence, and storytelling skills
  • Technical experience/background is a plus
  • Ability to bridge business and technology is essential

Additional Information

This is a hybrid position, based in our Atlanta office.

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

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