Revenue Enablement Specialist

Job Description

Liferaft is looking for a Revenue Enablement Specialist who loves turning strategy into action and helping teams win, not just once, but consistently, across the entire customer lifecycle, from first conversation to renewal and expansion.

Reporting to the Revenue Operations Manager, you’ll support Account Executives, Product Specialists, and Customer Success by bringing playbooks, training, and tools to life, helping teams stay focused on winning the right deals, delivering value early, and building long-term customer relationships as Liferaft takes on more complex enterprise and government markets.

This is a visible, high-impact role where your work directly supports faster ramp time, stronger deals, better customer outcomes, and a revenue engine built to scale.

This role is ideally based in Halifax with a hybrid work arrangement, though we’re open to strong remote candidates in Ontario or Quebec.

What you do as the Revenue Enablement Specialist at Liferaft

Support & Execute Core Enablement Programs

• Support the development, maintenance, and rollout of standardized enablement playbooks covering discovery, demos, trials, competitive positioning, and closing.
• Execute onboarding and ramp programs for SDRs, AEs, CSMs, and Product Specialists, including coordinating sessions, materials, and reinforcement activities.
• Reinforce and support structured training programs that build fluency in corporate security, OSINT, threat intelligence, government workflows, and Liferaft’s value drivers.

Reinforce Sales & Customer Success Process Quality

• Reinforce Liferaft’s sales process standards, including qualification, opportunity progression, forecasting hygiene, and next-step discipline.
• Support opportunity management best practices in Salesforce, including documentation standards and pipeline hygiene, in partnership with RevOps.
• Identify recurring friction points in Sales and Customer Success processes and surface insights to enablement and revenue leadership.

Maintain Enablement Content & Messaging Alignment

• Maintain and update enablement content including playbooks, discovery guides, objection handling resources, demo flows, scripts, and vertical-specific messaging, ensuring materials are current and aligned to approved positioning.
• Partner with Product Marketing to ensure enablement materials reflect established messaging frameworks and product narratives, and keep content organized, accessible, and consistently used across teams.

Support Trial Execution & Product Specialist Collaboration

• Support the structure and execution of sales trials by reinforcing defined success criteria, approval gates, and role clarity across AEs and Product Specialists.
• Assist in training sales and PS teams on trial execution best practices that reinforce value and support decision-making.
• Help document and reinforce technical storytelling and workflow mapping that supports alignment between sales and technical teams.

Training, Coaching Support & Continuous Improvement

• Support recurring enablement sessions and reinforcement across sales skills, product knowledge, objection handling, negotiation, and executive communication.
• Assist with call reviews and insight gathering using tools like Gong to identify skill gaps, trends, and coaching opportunities.
• Support targeted training initiatives and help track enablement effectiveness using performance data and core revenue metrics.

Customer Success Enablement Support

• Support the creation and maintenance of enablement materials that help CSMs deliver consistent onboarding, adoption, EBRs, and renewal motions.
• Assist with playbooks that support risk identification, churn mitigation, and expansion readiness, without owning commercial strategy.
• Help coordinate training on new product features, evolving use cases, and customer feedback themes.

What Success Looks Like

• Supports enablement and onboarding programs that contribute to a 20–30% reduction in rep ramp time across Sales and Customer Success.
• Supports improved forecasting accuracy and adherence to sales process standards through consistent enablement, reinforcement, and documentation practices.
• Contributes to increased win rates, particularly in competitive head-to-head deals, by reinforcing consistent discovery, messaging, and trial execution.
• Supports higher retention and expansion through structured Customer Success onboarding, adoption enablement, and renewal readiness materials.
• Helps maintain a unified revenue organization operating from standardized playbooks, consistent messaging, and increasingly mature go-to-market processes.

What You Need to Get the Job Done

• 3+ years of hands-on experience in sales enablement, revenue operations, customer success enablement, sales operations, or a related GTM support role in B2B SaaS.
• Exposure to complex sales cycles, enterprise or mid-market customers, or multi-stakeholder deal environments.
• Working knowledge of B2B sales methodologies such as BANT or MEDDIC.
• Experience supporting onboarding, training programs, or enablement content.
• Strong collaboration skills and comfort working cross-functionally with Sales, CS, RevOps, Product, and Product Marketing.
• Clear written and verbal communication skills with the ability to simplify complex ideas.
• Familiarity with tools such as Salesforce, Gong, Seismic, or similar

Why Liferaft?

We pride ourselves on our innovative spirit and determination to help solve new challenges developed by the complexities of open source data. Liferaft provides a threat intelligence and investigations platform, Navigator, to corporate security teams around the world, including some of the biggest brands you’ve probably referenced today! Navigator is designed to identify, track, and validate issues from open source channels (surface, deep web, and darknet) related to executive safety, fraud prevention, and asset & infrastructure protection. Our technology is helping keep these companies, their people, and their operations safe, making a real impact in the world we all live in.

The diversity of our team is integral to our success. We are a team of passionate and supportive individuals and pride ourselves in fostering a collaborative, innovative, and fun culture.

We offer our team:

• Competitive compensation plan

• Flexible PTO – Take a minimum of 15 days/year with no cap beyond

• Health & Dental Benefits (Medavie Blue Cross)

  • 80% employer-paid benefit coverage for employees and dependents
  • Orthodontic coverage for minor dependents (lifetime maximum per BC guidelines)
  • Comprehensive mental health coverage, up to $3,000 per month, available for both employees and dependents
  • Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform

• Remote-first workplace with optional access to office space and flexible working hours

• Investment in personal and professional growth

• $750 Yearly Lifestyle Subsidy

• Monthly cell phone reimbursement

• Monthly parking reimbursement

• Company-sponsored social events and team-building activities

• Diversity, Equity & Inclusion Committee

• Authentic, engaged team, who value work life balance

We’re building a company future generations can be proud of. Diversity at Liferaft  means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. We welcome all qualified applicants regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other protected characteristic.