Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
NiCE enables organizations to address today’s consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud CX platform. CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, learning, and the utilization of advanced technologies. We are inviting enthusiastic students or recent graduates to join our CSA team as Associate DevOps Engineers. This position offers a unique opportunity to learn and contribute to the CI/CD processes, cloud management on AWS and Azure, and AI-powered infrastructure automation.
How will you make an impact?
- Assist in the development and maintenance of CI/CD pipelines.
- Work closely with experienced DevOps engineers and other teams to learn best practices in development and operations integration.
- Support the management of cloud infrastructure on AWS and Azure under supervision.
- Help monitor system performance and participate in troubleshooting and optimization tasks.
- Assist in deploying, monitoring, and maintaining AI based services and workloads.
- Support integration of Generative AI capabilities (e.g., LLM-based services) into CI/CD pipelines and cloud environments.
- Participate in evaluating and integrating AI-related tools and services.
- Engage in continuous learning, adopting industry best practices, new technologies, and emerging AI trends.
Have you got what it takes?
- Student of Computer Science, Computer Engineering, or Software Engineering.
- At least 4 semesters left until graduation
- Knowledge of AWS services
- Good knowledge of Python
- Basic familiarity with AI concepts
- Understanding of REST APIs and experience working with external services - advantage
- Familiarity with containers (Docker) and CI/CD tools - advantage
- Awareness of cloud-based AI services (such as AWS Bedrock, SageMaker, or Azure AI services) – advantage
- Available for 100 hours / 2.5 days a week
- Great team player with excellent interpersonal skill
- Independent, self-driven, strong self-learner, with ability to self-manage tasks and meet deadlines
- Global mindset & great communication skills in English
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10738
Reporting into: Group Lead, DevOps, CX
Role Type: Student
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
