Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Working Student Developer Experience Engineer (f/m/d)
Reports to: Engineering Manager
Location: Germany (fully remote)
So, what’s the role all about?
As a Working Student in our Developer Experience (DevEx) team at Cognigy, you’ll help improve the tools and workflows engineers use every day. Your work will reduce friction in development and delivery—so product teams can ship changes faster, more reliably, and with better quality.
You’ll collaborate with DevEx engineers as well as Engineering, Site Reliability Engineers, Security, and Quality Assurance to improve parts of our developer toolchain (CI/CD, internal tooling, and standardized environments). This is a hands-on role with real impact and plenty of learning opportunities.
How will you make an impact?
Support improvements to our developer tooling (small automations, scripts/CLIs, templates, documentation)
Help maintain and enhance CI/CD pipelines (e.g., speeding up builds, improving reliability, making failures easier to understand)
Contribute to more consistent development environments (containerized setups and basic Kubernetes workflows, with guidance)
Assist with troubleshooting and continuous improvements across our engineering toolchain
Have you got what it takes?
You’re currently enrolled as a student (e.g., CS, Software Engineering, or similar) and are excited about engineering productivity and automation
Basic programming experience (e.g., TypeScript/Node.js or Python)
Comfortable using Git and working in a Linux/macOS terminal environment
You enjoy problem-solving, learning new tools, and improving existing systems step by step
You can work independently on well-scoped tasks and collaborate in a team
Nice to have but not required:
First exposure to Docker/containers or CI systems (e.g., GitHub Actions)
Interest in platform engineering / DevOps topics (Kubernetes, infrastructure, monitoring)—we’ll teach you the rest
What’s in it for you?
You’ll work on the “engineering foundations” that enable teams across Cognigy to build and deliver software. You’ll get mentorship, practical experience in real production workflows, and the chance to see how modern engineering organizations run at scale.
What you’ll learn:
How CI/CD pipelines are built and improved in real-world environments
The basics of containerized development (and how teams use Kubernetes in practice)
How to debug build/deploy issues using logs and structured troubleshooting
How internal tooling and good developer experience improves delivery speed and quality
Enjoy Cognigy-FLEX!
This role is fully remote within Germany, with an expectation to come to Düsseldorf or Berlin once per quarter for in-person collaboration and socializing with your teammates.
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 10080
Reporting into: Team Lead, Engineering
Role Type: Individual Contributor
#LI-remote
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
