Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Information Security Engineer

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


So, what’s the role all about?

The Information Security Engineer will assist in implementing and administering initiatives implemented by InfoSec, including security initiatives mandated by regulatory and compliance requirements. This position will be responsible for ensuring that regular housekeeping activities are performed to maintain and monitor processes and systems.

The role ensures that both Corporate and Production services are managed according to company policies, processes, and compliance and regulatory requirements.


How will you make an impact?

  • Create, manage, and respond to security incidents and conduct analysis in accordance with existing processes and company security policies
  • Installation, configuration, and administration of information security tools such as, but not limited to, endpoint protection, SIEM, XDR, WAF, vulnerability scanners, and DLP
  • Troubleshoot and resolve technical issues related to security tools and security processes
  • Coordinate with third-party vendors
  • Assist with internal and external audits associated with regulatory and compliance requirements
  • Provide formal notification to Information Security leadership when changes are planned that may impact the approved security posture of NICE CX or the associated certification and accreditation
  • Review and recommend improvements to information security processes
  • Ensure regular housekeeping activities are performed to maintain system integrity and monitoring

Have you got what it takes?

  • Knowledge of basic information security principles and theories
  • A minimum of 3 years working in IT and data networks
  • A minimum of 3 years working in Security Operations
  • Good English communication skills
  • Proven track record of solving problems
  • Good organization and project management skills
  • Advanced computer skills in desktop applications
  • Possess excellent analytic skills including numbers, patterns, processes, and data flow
  • Self-starter who can function without constant oversight

You will have an advantage if you also have:

  • Proficient with Microsoft Applications
  • Holder of COMPTIA Security+, CISA, CISSP, SSCP, CCSK, or related certification
  • Knowledge of GDPR, PCI, SOC 2, FedRAMP, IRAP, and HIPAA compliance regulations

What you need to know

  • This job is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned
  • This organization reserves the right to revise or change job duties as the need arises
  • This job may require overtime, including nighttime, early morning, and weekend hours
  • This job may require on-call availability

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!


About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud, and digital, NICE is consistently recognized as the market leader, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.

#LI-Hybrid

Requisition ID: 10994 Reporting into: Manager, Information Security, CX

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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