Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Sales Enablement Manager is responsible for driving seller productivity, accelerating ramp, and ensuring the field is consistently equipped to win. This role owns everboarding, field enablement, and ongoing readiness across tools, product updates, and core selling motions.
This is not a training role. This is a performance role. Success is measured by impact on pipeline, deal velocity, and seller effectiveness in the field.
How will you make an impact?
Everboarding & Continuous Readiness
- Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding
• Deliver ongoing enablement aligned to product releases, messaging updates, and GTM priorities
• Ensure sellers can confidently position new capabilities and handle evolving customer conversations
Field Enablement
- Partner with Sales leadership to identify skill gaps and prioritize enablement initiatives
• Build and deliver high-impact sessions focused on real deal scenarios
• Reinforce core sales motions: discovery, qualification, demo positioning, objection handling, and closing
Product & Tool Enablement
- Translate product updates into clear, actionable guidance for the field
• Ensure sellers are proficient in core tools (CRM, sales engagement platforms, demo environments)
• Drive adoption and effective usage of tools that improve pipeline generation and deal execution
Program Development & Execution
- Build structured enablement programs aligned to business priorities and sales plays
• Create repeatable frameworks, playbooks, and assets that scale globally
• Partner cross-functionally with Product, Marketing, RevOps, and Sales Leadership
Performance & Measurement
- Define and track enablement KPIs (ramp time, win rates, deal size, tool adoption)
• Continuously iterate programs based on field feedback and performance data
• Ensure enablement is tied directly to revenue outcomes
Have you got what it takes?
What Success Looks Like
- Reduced ramp time for new sellers
• Increased win rates and average deal size
• High adoption of tools and sales methodologies
• Strong seller confidence in positioning products and handling objections
• Measurable impact on pipeline creation and revenue
Required Experience
- 5+ years in Sales Enablement, Sales, or related GTM role
• Experience supporting global sales teams in a high-growth environment
• Strong understanding of B2B sales motions and enterprise deal cycles
• Proven ability to build and scale enablement programs
• Experience working cross-functionally with Product, Marketing, and RevOps
Preferred Experience
- Experience in SaaS, AI, or enterprise technology environments
• Familiarity with CRM and sales tools (Salesforce, Gong, Salesloft)
• Background in complex, solution-based selling
Core Skills
- Strong communication and facilitation skills
• Ability to translate complexity into simple, actionable guidance
• Data-driven mindset with a focus on measurable outcomes
• High ownership and ability to operate in a fast-paced environment
• Executive presence and ability to influence senior stakeholders
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 10667 Reporting into:(Direct report title)
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
