Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you
So, what’s the role all about?
We are seeking a visionary Software Architect to serve as a technical leader for our engineering teams. In this role, you will bridge the gap between high-level strategy and hands-on execution, managing architectural subdomains within a large-scale platform. You will be responsible for guiding engineers toward correct technical paths, making high-stakes decisions, and relentlessly driving innovation and AI-first transformation across the organization.
How will you make an impact?
- Technical Leadership: Lead and influence multiple engineering teams, ensuring architectural alignment and high-quality technical decisions across subdomains.
- System Design: Architect resilient, multi-tenant cloud solutions and distributed event-driven systems that scale.
- Stakeholder Management: Collaborate with product leaders, directors, and cross-functional teams to navigate complex requirements in a multi-domain environment.
- API & Integration Strategy: Define robust API management strategies and ensure system resiliency through modern integration patterns.
- AI Integration: Evangelize and implement AI productivity tools (GitHub Copilot, Agents) and oversee the lifecycle of AI-driven applications utilizing LLMs.
Have you got what it takes?
Total 14+ years and relevant 8+ years’ experience as Software Architect .
Cloud Expertise: Proven track record of designing and deploying production-grade systems on AWS using a broad range of AWS native services.
Architectural Depth: Deep experience in Multi-tenant Cloud Architecture, Event-Driven Systems, and Resiliency Patterns
Polyglot Mindset: A “right tool for the job” approach, with a willingness to work across various languages and frameworks in an AI-first environment.
Communication: Exceptional ability to articulate complex technical concepts to both technical and non-technical stakeholders.
AI/LLM Proficiency: It will be good to have a person with practical understanding of AI project lifecycle specifically using LLMs and the use of AI agents to accelerate development
Backend: Advanced proficiency in Java and Springboot Framework. Exposure to Node.js will be a significant plus.
Infrastructure: Hands-on experience with AWS CloudFormation (YAML) and Infrastructure as Code.
Data: Strong mastery of SQL required
Big Data exposure to Apache Spark or Big Data processing will be a bonus.
Frontend: Solid understanding of modern UI frameworks and frontend development principles.
Tooling: Expert-level use of Jira, GitHub, GitHub Copilot, and Claude Code/other AI agents for productivity
Testing : good exposure to automation testing and frameworks for unit testing , integration testing , e2e testing, performance testing.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr.
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10835 Reporting into: Director, Engineering, CX
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
