Job Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a Database Reliability Engineer (DBRE), with 8-12 years of experience you will be responsible for designing, developing, and maintaining robust automation and reliability solutions that support the stability and performance of our data platforms within our Azure SaaS environment. You will work closely with Platform Engineering, SRE, Cloud Operations, and R&D teams to implement tools and frameworks that ensure seamless scaling, proactive monitoring, and self-healing of data services.
Your mission is to bridge the gap between database engineering and site reliability, ensuring our cloud-native offerings are resilient, secure, and capable of efficient development on a scale.
How will you make an impact?
- Own availability, reliability, scalability, and performance of production and non‑production database platforms.
- Design, operate, and optimize DynamoDB, AWS RDS (PostgreSQL), Aurora, and Amazon OpenSearch environments.
- Implement and automate backup, restore, high availability, and disaster recovery strategies.
- Lead investigation and resolution of database‑related incidents and contribute to post‑incident reviews.
- Partner with Platform Engineering and SRE to define standards and best practices for database lifecycle management.
- Enable secure and scalable self‑service data platform workflows for application teams.
- Perform performance tuning, capacity planning, and query optimization.
- Build and maintain observability for data platforms using metrics, logs, and alerting.
- Automate provisioning and operations using Infrastructure as Code tools.
- Ensure compliance with security, regulatory, and data governance requirements.
Have you got what it takes?
- AWS (RDS, Aurora, IAM, Networking, Monitoring)
- PostgreSQL
- Amazon OpenSearch
- Time‑series databases
- Kubernetes (EKS)
- Terraform / OpenTofu
- Prometheus, Grafana, OpenTelemetry
- CI/CD and GitOps pipelines
You will have an advantage if you also have:
- Knowledge of OpenSearch or similar search technologies.
- Background in time‑series data platforms.
- Experience working in regulated or compliance‑driven environments.
- Kubernetes‑native database operation experience.
- CI/CD skills
- AWS experience
What’s in it for you?
At NiCE Actimize, you will work on mission‑critical platforms that protect the global financial system. You will be part of a strong Platform Engineering organization focused on automation, reliability, and developer experience, with opportunities to grow technically and professionally while making real‑world impact.
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 10679 Reporting into: Senior Director of Engineering
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
