Job Description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

What’s the role all about?

As a Specialist Engineer, you will be a technical leader and mentor, guiding engineering teams in designing, developing, and delivering scalable, high‑quality solutions. You’ll make critical architectural decisions, drive adoption of AI‑powered development practices, and ensure the team leverages advanced tools like GitHub Copilot to maximize productivity. This role combines hands‑on technical expertise with leadership responsibilities, enabling you to shape the future of our products and engineering culture.

How will you make an impact?

  • Lead technical architecture design and ensure alignment with product strategy and business goals.
  • Guide and mentor engineers in best practices, coding standards, and system design.
  • Design and develop scalable, secure, and high‑performance solutions across backend, cloud, and UI components.
  • Champion the use of AI for automation and development, including advanced applications of GitHub Copilot.
  • Evaluate and adopt emerging technologies to strengthen system reliability and innovation.
  • Collaborate with cross‑functional teams (Product, R&D, DevOps, QA) to deliver end‑to‑end solutions.
  • Drive DevOps excellence through CI/CD pipelines, automated testing, and cloud deployment strategies.
  • Own technical decisions and provide clear rationale for architectural trade‑offs.
  • Troubleshoot complex production issues with accountability and foresight.
  • Foster a culture of continuous learning, innovation, and technical excellence.

Have you got what it takes?

  • 8–12 years of hands‑on experience in software engineering and system design.
  • Proven expertise in architectural decision‑making and guiding engineering teams.
  • Strong programming skills in Java, Python, and proficiency with cloud platforms (AWS preferred).
  • Deep understanding of AI/ML concepts and practical experience integrating AI into development workflows.
  • Advanced knowledge of GitHub Copilot and other AI‑driven development tools.
  • Experience with modern UI frameworks (Angular, React, Vue).
  • Solid grasp of data structures, algorithms, and distributed system design.
  • Familiarity with CI/CD pipelines, Git, Jenkins, Docker, Kubernetes.
  • Excellent analytical, problem‑solving, and communication skills.
  • A proactive leader with strong ownership, curiosity, and a drive to innovate.
  • Ability to collaborate effectively within global, cross‑functional teams.

What’s in it for you?

Join a global, fast‑growing, market‑leading company where innovation is a way of life. You’ll work with some of the brightest minds in the industry in a creative, collaborative, and high‑energy environment. At NiCE, you’ll find endless opportunities across roles, domains, and technologies to shape your career journey.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10421

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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