Nisum

We are a global consulting partner specializing in digital commerce and evolution. We build AI-powered platforms and custom solutions to help our clients grow, optimize operations, and create long-term value. We help enterprises build technology systems that adapt, learn, and evolve.

Our services include Digital Strategy & Transformation Advisory, Personalized Customer Engagement, AI-First Platforms Engineering, Data, Cloud & Enterprise Modernization, and AI & Agentic Solutions. We also specialize in Custom Software Development, eCommerce, Order Management Systems (OMS), Warehouse Management Systems (WMS), Omnichannel solutions, Agile Coaching, Mobile development, DevOps, Unified Commerce, Generative AI, and Agentic AI.

We serve Forbes 500 clients in retail, finance, healthcare, sports, and entertainment. With over 25 years of experience, we employ more than 2,000 people and maintain a 90% client retention rate. We partner with technology leaders like AWS, Databricks, Google, Salesforce, Snowflake, and Microsoft. We operate 10 offices in six countries.

Our motto is “Building Success Together®.” We invest in our clients and partners to help them achieve their business goals. Our founder believed in investing in people and relationships. The name Nisum comes partly from the Persian word ‘Nisbat,’ which means relationship, engagement, affinity, or alliance.

Our core values are:

• Care: For people, clients, communities, and the planet.
• Openness: Seeing change, new ideas, and challenges as opportunities.
• Respect: For colleagues, customers, partners, vendors, and diversity.
• Excellence: Continuously improving technology, domain expertise, quality, and operational efficiency.

We also follow a Code of Excellence built on principles such as Respect, Honesty, Business Integrity and Customer Success, Teamwork, Innovation, and Employee Work Rights. We align with the United Nations’ 2030 Sustainable Development Goals, focusing on Gender Equality, Decent Work and Economic Growth, and Partnerships.

We employ over 2,000 people, who we call “Success Builders.” We foster an Agile work culture that allows for quick process improvement and redefinition. We prioritize investing in our people, giving them opportunities to build teams, work on projects, and explore new ideas.

We maintain a transparent community, offering employees access to leadership and forums to share ideas and provide feedback. We emphasize an inclusive workplace where everyone can succeed. Employees describe our workplace as people-centric, supportive, and family-like, with an average tenure of 10 years. Our global presence, with 10 offices across six countries, offers opportunities to work internationally with diverse team members.

We invest in our employees’ development, providing resources like a Learning Management System, Pluralsight, Udemy, and LinkedIn Learning. We offer technical mentorship programs, including Subject Matter Expert (SME) development and tracks for domain or lateral expertise. Our management development programs include NALE (a mentorship program), LEAD (annual manager training), and MYT (new manager jumpstart training).

We support global citizenry through initiatives such as aligning our values with the UN 2030 Sustainable Development Goals, empowering women in tech through mentorship, providing employees with 5 paid volunteer days annually, and sponsoring local community opportunities. We also have an Innovation Catalyst Program where employees can submit ideas for new MVPs, concepts, or processes. Employees report work-life balance and flexibility.