Job Description
OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come.
As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.
About the Role:
The Senior Manager of Distribution is a high-impact leadership role responsible for the operational and financial excellence of Olaplex’s global fulfillment network. Overseeing 9 distribution centers across multiple 3PL providers, you will serve as the primary architect of our distribution strategy. This role is designed for a strategic operator with a “player-coach” mentality—someone who can dive into daily 3PL performance while simultaneously building the scalable processes and team needed for our next phase of growth. Successful partnership with multiple teams (internal and external) is a key success metric as the role serves as the point person for all distribution-related needs and issues within the Olaplex organization and our customers.
Responsibilities:
- 3PL Management: Lead the management of daily operations with current and future 3PL warehouse providers to ensure service levels are met or exceeded
- Strategic Sourcing: Lead the selection and onboarding of new 3PL partners, including the design and execution of RFPs, contract negotiations, and network optimization studies
- Financial Stewardship: Full P&L accountability for the distribution budget, driving cost-to-serve reductions through rigorous invoice auditing and labor efficiency initiatives
- People Leadership: Directly manage and develop a team of direct reports, focusing on professional development and operational excellence
- Performance Management: Drive the design, development, and evaluation of 3PL warehouse performance metrics, recommending and implementing improvements or corrective action
- Cross Functional Partnership Management: Lead cross functional teams to drive the successful flow of inventory by monitoring 3PL warehouse order accuracy, fill rates, inventory accuracy and order status
- Own cross functional communication with Customer Support, Transportation, Procurement and E-Commerce teams to plan and prioritize activities at the 3PL warehouses
- Performance Mitigation: Drive successful resolution of all service issues related to customer orders and 3PL warehouse operations
- Growth Agility: Coordinate the review and launch of new customers to ensure distribution related requirements are identified and confirmed with 3PL warehouses
- Project Management: Drive the evaluation, approval, coordination, and completion of 3PL warehouse special projects
- Site Visits: Complete 3PL warehouse (domestic and international) visits to inspect operations, strengthen partnerships and drive continuous operational improvements
About You:
- Bachelor’s degree, preferably in Business/Logistics/Distribution
- Minimum of 5 - 7 years progressive supply chain experience within 3PL warehouse / distribution environments
- Experience managing and directing internal and external partners with operational priorities and issue resolution
- Experience leading cross-functional teams to ensure strategic and tactical project implementations and go lives
- Demonstrates proactive problem-solving skills
- Strong and effective written and interpersonal communication skills
- Detail oriented with strong follow through skills - able to organize and prioritize multiple priorities
- Has a sense of urgency in managing time, while accomplishing tasks
- Advanced Analytics & Systems Exceptional computer skills, including NetSuite, WMS platforms and Microsoft Office products
- Proven track record of managing direct reports
- Ability to travel up to 30% (domestically and internationally) to support 3PL launches, audits, and 3PL performance assessments
- Ideal candidate has beauty experience and/or passion and excitement for the beauty category
We’d love to have you apply, even if you don’t feel you meet every single requirement. What’s most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.
Our Total Rewards:
The annual base pay for this position is $110,000 - $130,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.
- Competitive compensation
- Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
- Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
- Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
- Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
- Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
- Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
- Products: Twenty (20) free products per year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion:
Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
