Job Description
Description
Paralucent is seeking an experienced Delivery Manager, Agentic AI Platforms to join our team and support a major client in the banking sector. In this role, you will lead the successful execution of a portfolio of AI-driven initiatives focused on agentic AI, cloud platforms, and enterprise-scale transformation.
This opportunity is ideal for a delivery-focused leader who thrives in governance, planning, stakeholder engagement, risk management, and KPI-driven execution. You will work closely with client stakeholders, technical leaders, and cross-functional teams to deliver complex initiatives within a dynamic enterprise environment involving AI-enabled platforms, cloud technologies, and enterprise integrations.
The successful candidate will play a critical role in translating strategy and technical vision into predictable, measurable, and well-governed delivery outcomes.
Key Responsibilities
Delivery Leadership & Governance
Establish and manage delivery governance frameworks, operating cadences, and execution models for AI platform initiatives.
Own delivery plans, milestones, reporting, and stakeholder communications across business and technology teams.
Proactively identify, manage, and communicate risks, issues, dependencies, and change requests.
Agentic AI Program Delivery
Coordinate the delivery of initiatives involving agentic AI, enterprise workflows, cloud-native services, and business process transformation.
Partner with architects and technical leaders to convert strategic and architectural decisions into actionable delivery plans.
Drive initiatives through discovery, design, development, pilot, and production phases with clear accountability and governance.
KPI Management & Reporting
Monitor delivery performance through defined KPIs, including quality, timelines, stakeholder satisfaction, and milestone achievement.
Provide structured, data-driven reporting that highlights progress, risks, dependencies, and required decisions.
Ensure transparency and visibility across all workstreams and stakeholders.
Stakeholder Engagement
Act as the primary liaison between business, operations, product, and technology teams.
Build alignment across multiple stakeholders while maintaining focus on delivery objectives and business outcomes.
Facilitate discussions that balance business priorities, technical constraints, and delivery timelines.
Team Leadership & Resource Coordination
Lead cross-functional teams including Business Analysts, Engineers, QA professionals, Architects, and Platform Support teams.
Support resource planning, prioritization, and workload management across multiple initiatives.
Coordinate delivery activities across teams, vendors, and strategic partners.
Delivery Readiness & Continuous Improvement
Ensure readiness across environments, integrations, release planning, operational handoffs, and support processes.
Promote disciplined risk management, release governance, and post-implementation reviews.
Drive continuous improvement in delivery practices, governance standards, and AI solution implementation methodologies.
Requirements
Proven experience in Delivery Management, Program Management, Project Leadership, or Technical Delivery Management within complex enterprise technology environments.
Demonstrated success leading delivery governance, operating cadences, executive reporting, and stakeholder communications across large-scale, multi-workstream initiatives.
Experience delivering solutions within technically complex environments involving cloud platforms (AWS and/or Azure), enterprise integrations, and modern software delivery practices.
Strong expertise in project planning, risk and issue management, dependency tracking, escalation management, and executive-level communications.
Ability to effectively partner with architects, technical leads, and engineering teams while maintaining a delivery-first leadership focus.
Experience managing distributed teams, multiple stakeholder groups, vendors, and structured governance frameworks.
Preferred Qualifications
Experience supporting initiatives involving Artificial Intelligence (AI), Generative AI (GenAI), Agentic AI, intelligent automation, or workflow and platform modernization programs.
Experience working within financial services, banking, or other highly regulated enterprise environments.
Exposure to lending operations, servicing, workflow management, or process execution is considered an asset but is not required.
Familiarity with KPI- and SLA-driven delivery models, governance frameworks, and production-focused delivery practices.
Experience supporting change management, release readiness, operational transitions, and platform stabilization activities.
Core Competencies
Delivery Leadership
Program & Project Governance
Agentic AI Program Delivery
Cloud Platform Delivery (AWS and/or Azure)
Stakeholder & Executive Management
KPI Tracking & Executive Reporting
Risk, Issue & Dependency Management
Cross-Functional Team Leadership
Strategic Planning & Execution
Communication, Influence & Relationship Management
Location: Toronto, ON
Work Model: Hybrid (2 days per week in Downtown Toronto)
Employment Type: Full-Time
