Job Description
Appointment Setter (Remote) – Sales Support | Meeting Booking | CRM & Scheduling
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (Aligned with Prospect Time Zones)
About the Role
We’re hiring an Appointment Setter to keep the sales pipeline full by booking qualified meetings for the sales team.
This is a high-activity, execution-focused role — your job is to connect with leads, confirm interest, and turn conversations into scheduled calls.
If you’re confident on the phone, organized with scheduling, and consistent with follow-ups — this role is for you.
What You’ll Own
Lead Engagement & Outreach
Call, email, and message prospects from:
- Lead lists
- Inbound inquiries
Confirm interest and qualify leads based on:
- Role
- Need
- Budget alignment
Keep conversations professional, clear, and outcome-focused
Scheduling & Calendar Coordination
Book meetings between prospects and sales reps
Use tools like:
- Calendly
- HubSpot Meetings
- Google Calendar
- Microsoft Outlook
Manage time zones accurately
Send confirmations, reminders, and reschedule when needed
CRM Management & Data Accuracy
Maintain clean data in:
- Salesforce
- HubSpot
- Zoho CRM
Log all activities, notes, and updates
Track appointment outcomes and lead status
Sales Team Collaboration
- Work closely with SDRs, BDRs, and Account Executives
- Provide detailed handoffs with prospect context
- Share insights to improve outreach and messaging
Performance Tracking & Optimization
Track:
- Calls made
- Emails sent
- Appointments booked
- Show rates
Identify bottlenecks (e.g., low show-up rates)
Suggest improvements to increase conversion
What Success Looks Like
- Consistent flow of qualified booked meetings
- High meeting show rates (70–80%+)
- Accurate and clean CRM data
- Strong feedback from sales team on handoffs
- No missed follow-ups or scheduling errors
What Makes You a Strong Fit
- Confident communicator (phone, email, LinkedIn)
- Highly organized with attention to detail
- Persistent and resilient (comfortable with rejection)
- Able to handle high activity levels daily
- Professional in every interaction
Requirements (Must-Have)
Experience
1–2 years in:
- Sales support
- Inside sales
- Customer-facing roles
Core Skills
Strong written and verbal communication
CRM familiarity (Salesforce, HubSpot, Zoho)
Scheduling tools experience:
- Calendly
- Chili Piper
Ability to manage multiple calendars and time zones
Nice to Have
Experience supporting SDR/BDR teams
Familiarity with tools like:
- Outreach.io
- SalesLoft
- Apollo.io
Industry experience in:
- SaaS
- Marketing
- B2B services
Knowledge of sales frameworks:
- BANT
- SPIN
- Challenger
What a Typical Day Looks Like
- Review CRM and prioritize follow-ups
- Conduct outbound calls and send emails
- Confirm interest and book meetings
- Coordinate calendars and send reminders
- Update CRM with notes and statuses
- Track performance and improve outreach
In short:
You ensure sales reps always have qualified conversations lined up.
Key Metrics (KPIs)
- Daily/weekly outreach activity (calls, emails)
- Appointments booked (weekly/monthly targets)
- Meeting show rate (70–80%+)
- CRM accuracy (100% logged activity)
- Sales team satisfaction with handoffs
Why This Role Stands Out
Clear, measurable performance targets
Direct impact on pipeline and revenue
Structured systems and workflows
Growth path into:
- SDR / BDR
- Account Executive
- Sales Operations
Interview Process
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Practical Task (roleplay or CRM scenario)
- Client Interview
- Offer & Background Verification
Apply Now
If you can handle outreach, stay organized, and consistently book meetings, this role gives you a strong entry point into sales and pipeline generation.
Apply now and help drive the conversations that close deals.
