Charter Sales Representative

Job description

Position Type: Full-Time, Remote

Working Hours: EST

About Pavago

At Pavago, we are hiring on behalf of one of our premier clients in the private aviation industry to bring on a Charter Sales Executive who will play a pivotal role in delivering an exceptional travel experience to high-value clientele. This role requires someone who excels in relationship-building, communicates with confidence and sophistication, and thrives in a fast-paced, luxury-focused environment. You will be responsible for managing charter inquiries, crafting tailored flight solutions, and guiding clients through every step of the booking process—ensuring a seamless, world-class experience from the very first point of contact.

Key Responsibilities:

• Manage and convert qualified sales leads into closed deals, effectively utilizing the leads provided by the company.
• Build and nurture strong relationships with clients to enhance satisfaction and foster repeat business.
• Deliver outstanding service throughout the entire client journey, from inquiry to post-flight follow-up.
• Communicate promptly, professionally, and effectively across multiple channels (Slack, WhatsApp, email, and phone).
• Maintain accurate CRM records and support sales tracking and reporting efforts.
• Collaborate with the broader team to ensure seamless, ²⁴⁄₇ coverage on a rotating basis.

What Makes You a Perfect Fit:

• Experience: Proven experience in sales, ideally within high-ticket, luxury, or client-facing environments.
• Communication Skills: Strong verbal and written communication skills with a focus on relationship-building.
• Self-Motivated: Ability to work independently, demonstrating resourcefulness and initiative in a remote role.
• On-Call Flexibility: Comfortable managing calls and inquiries on a rotating schedule.
• Technical Proficiency: Familiarity with communication tools (e.g., Slack, WhatsApp) and CRM software (e.g., Salesforce).

Nice-to-Haves:

• Knowledge of the private aviation industry or Part 135 operations.
• Familiarity with Avinode or similar charter platforms (training provided).
• Understanding of cryptocurrency and its applications in transactions.
• General knowledge of private jet models, specifications, cabin sizes, and range.

Interview Process:

• Initial Phone Interview: Brief discussion to assess communication skills and sales background.
• Video Interview: A more detailed conversation about experience, client handling, and logistics understanding.
• Final Interview: Discussion with the client to ensure cultural and operational alignment.

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