Senior Network Engineer

πŸ‡¨πŸ‡· Costa Rica - Remote
πŸ”§ DevOps🟣 Senior

Job description

Job Title: Network Engineer

Position Type: Full-Time, Remote

Working Hours: U.S. client business hours - EST

About the Role

Pavago is hiring a Network Engineer for a U.S.-based client specializing in both enterprise networking and Fixed Wireless infrastructure. The ideal candidate will have strong experience in routing, switching, firewalls, monitoring tools, and hands-on expertise with Point-to-Point (PtP), Point-to-Multipoint (PtMP), Cambium, Peplink, Ubiquiti, and Mikrotik. You will ensure networksβ€”wired and wirelessβ€”are stable, optimized, and secure.

Responsibilities

Network Configuration & Maintenance

  • Configure and manage routers, switches, and firewalls (Cisco, Juniper, Palo Alto, Fortinet).
  • Implement VLANs, VPNs, QoS, and routing protocols (OSPF, BGP, EIGRP).
  • Manage Fixed Wireless links including PtP/PtMP deployments, antenna alignment, and link tuning.
  • Configure wireless platforms such as Peplink, Cambium, Ubiquiti, Mikrotik.
  • Perform firmware upgrades, backups, and device patching.

Fixed Wireless Engineering

  • Deploy and maintain Point-to-Point (PtP) and Point-to-Multipoint (PtMP) microwave/wireless links.
  • Conduct RF surveys, line-of-sight checks, and path planning.
  • Troubleshoot interference, throughput issues, signal drops, and instability.
  • Configure and optimize radios, dish antennas, APs, CPEs, and relay links.
  • Work with tools like InControl, cnMaestro, and UISP for monitoring.

Monitoring & Troubleshooting

  • Monitor wired/wireless networks using PRTG, SolarWinds, Nagios, Zabbix, InControl, UISP, cnMaestro.
  • Use Wireshark, TCPdump, and RF vendor tools to diagnose issues.
  • Resolve escalated incidents and perform RCA documentation.
  • Investigate routing problems, latency, packet loss, and RF performance issues.

Security & Compliance

  • Configure firewall rules, ACLs, VPNs, and IPS/IDS technologies.
  • Secure wireless backhaul segments.
  • Support compliance frameworks such as PCI-DSS, HIPAA, SOX, GDPR.
  • Implement segmentation and Zero Trust network models.

Performance & Optimization

  • Conduct bandwidth and capacity planning for wired and wireless environments.
  • Optimize failover, redundancy, and load balancing.
  • Maintain β‰₯ 99.9% network uptime.
  • Improve RF spectrum usage and mitigate interference.

Documentation & Governance

  • Maintain network diagrams, RF path documentation, radio configs, and topology maps.
  • Update change logs under ITIL change management.
  • Document RF surveys, path profiles, and installation reports.

Collaboration & Projects

  • Participate in new wireless deployments, upgrades, and migrations.
  • Work with field technicians for physical alignments and on-site troubleshooting.
  • Support cloud network integration (AWS VPC, Azure VNets).
  • Provide recommendations on vendor hardware selection.

What Makes You a Great Fit

  • Strong foundation in routing, switching, firewalls, and wireless networking.
  • Hands-on experience with Fixed Wireless (PtP/PtMP).
  • Excellent troubleshooting instincts and calm under pressure.
  • Strong documentation and communication skills.
  • Proactive mindset to anticipate outages or degradation.

Required Experience & Skills (Minimum)

  • 5+ years of hands-on network engineering experience.
  • Experience with Fixed Wireless (Cambium, Peplink, Ubiquiti, Mikrotik).
  • Strong knowledge of routing protocols (BGP, OSPF).
  • Experience with network monitoring and RF tools.
  • Cisco CCNA/CCNP or equivalent knowledge.
  • Strong English communication skills.

Ideal Experience & Skills

  • Experience with microwave or long-distance wireless links.
  • Cloud networking experience (AWS, Azure).
  • Experience with automation tools (Python, Ansible, Terraform).
  • Background supporting multi-site or ISP networks.

What a Typical Day Looks Like

  • Monitor network health (wired and wireless).
  • Troubleshoot routing issues, wireless degradation, interference, or outages.
  • Configure radios, firewalls, VPNs, routing changes.
  • Support technicians during antenna alignment or installs.
  • Update documentation after every change.
  • Recommend improvements to boost performance and reliability.

Key Metrics for Success (KPIs)

  • 99.9% uptime for network and wireless infrastructure.
  • MTTR within agreed SLA targets.
  • Healthy RF metrics (RSSI, SNR, throughput).
  • Zero missed critical patches.
  • Clear, updated documentation.
  • Strong client satisfaction and performance feedback.

Interview Process

  1. Initial Phone Screen
  2. Video Interview with Pavago Recruiter
  3. Client Interview
  4. Offer & Background Check

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