Job Description
Virtual Assistant (Remote | Admin, CRM, Operations Support) – U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours (flexible based on client needs)
About the Role
We’re hiring a Virtual Assistant (VA) to provide reliable, high-quality administrative and operational support.
This is not just basic admin work — you will:
- Manage calendars and communication
- Maintain CRM and data accuracy
- Support projects and operations
- Ensure nothing falls through the cracks
You are the execution layer that keeps the business organized and moving forward.
What You’ll Own
Administrative Support (Daily Execution)
- Manage calendars, meetings, and scheduling
- Draft and send professional emails and documents
- Prepare meeting notes and track follow-ups
- Ensure priorities are organized and executed
Data & CRM Management
Maintain records in:
- Spreadsheets
- CRMs (e.g., HubSpot, Salesforce, Zoho)
Ensure data is:
- Accurate
- Updated
- Organized
Manage digital filing systems (Google Drive, Dropbox, SharePoint)
Research & Task Execution
Conduct research on:
- Competitors
- Vendors
- Market insights
Compile findings into clear summaries or presentations
Support ad hoc tasks and small projects
Customer & Vendor Support
- Respond to basic client inquiries or route them correctly
- Communicate with vendors and follow up on tasks
- Ensure nothing is delayed due to lack of follow-up
Operations & Project Support
Assist with:
- Invoicing
- Expense tracking
- Light bookkeeping (if required)
Maintain project trackers using:
- Asana
- Trello
- Notion
- Monday.com
Keep tasks and workflows organized
What Makes You a Strong Fit
- You are highly organized and detail-oriented
- You follow up until tasks are completed
- You communicate clearly and professionally
- You learn tools quickly and adapt fast
- You take initiative and anticipate needs
- You can handle multiple priorities without losing structure
Required Experience & Skills
1–2 years experience as:
- Virtual Assistant
- Administrative Assistant
- Operations support
Proficiency in:
- Google Workspace
- Microsoft Office
Strong time management and organizational skills
Ability to work independently in a remote environment
Reliable internet and professional setup
Nice to Have
Experience with CRMs:
- HubSpot, Salesforce, Zoho
Familiarity with:
- QuickBooks
- Xero
Experience supporting:
- Founders
- Startups
- Remote teams
Experience handling multiple clients or executives
What a Typical Day Looks Like
- Review calendar and inbox, respond to urgent items
- Schedule meetings and manage communications
- Update CRM records and spreadsheets
- Prepare documents and reports
- Conduct research for ongoing tasks
- Follow up with vendors or clients
- Wrap up with status updates and next-day planning
In short:
You ensure everything runs smoothly, stays organized, and gets done on time.
Key Metrics (KPIs)
- Tasks completed accurately and on time
- Calendar and inbox management efficiency
- CRM and data accuracy
- Responsiveness and follow-through
- Client and stakeholder satisfaction
Why This Role Stands Out
- High ownership in day-to-day operations
- Exposure to multiple business functions
- Opportunity to grow into operations or executive roles
- Remote flexibility with structured workflows
- Fast-paced, execution-focused environment
Interview Process
- Initial Phone Screen
- Video Interview with Pavago Recruiter
- Practical Task (mock inbox/calendar or research task)
- Client Interview
- Offer & Background Verification
Apply Now
If you:
- Are organized and proactive
- Follow through until completion
- Thrive in remote, fast-paced environments
This role is a strong fit.
