Job Description
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role Summary
Location: US Remote (based in Tampa, Florida).
Remote
Full-time
Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!
Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.
What you’ll do:
Be the face of Payoneer to support new SMB customers on their Payoneer onboarding journey:
- Drive new accounts approval & identify additional revenue opportunities with our new customers at scale
- Build & maintain programmatic email cadences to schedule initial consultations within large inbound lead funnel.
- Gain a deep understanding of customer international AP/AR flows and generate interest in any relevant products in the Payoneer financial & HR product stack.
- Partner with Sales, marketing and product colleagues to drive new business growth in key verticals such as e-commerce, IT services, BPOs, and more.
- Work with customer service to ensure a frictionless experience for new customer onboarding.
- Analyze customer trends and behavior to identify opportunities for scalable outreach and execute test-and-learn projects. Be the voice of the customer within the Payoneer ecosystem.
- Collaborate with cross functional teams such as Marketing, Partnerships, Operations to support new acquisition initiatives.
- Proactively share feedback, insights and ideas in team meetings to contribute towards new business growth.
Is this you?
The Payoneers are:
Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient
For this role you are also:
- Excellent written & spoken communication skills
- Analytical skills – data reviews, pattern recognition, and routine results analysis and r
- Superior organizational skills to stay on track to deliver against targets & deadlines
- High attention to detail to fully understand customer needs
- Ability to learn and retain detailed information about complex topics
Have you done this kind of stuff?
- 2-3+ years of experience engaging with B2B SMB sales/service experience is an advantage
- Working knowledge of Microsoft office – Excel, Word, PowerPoint
- Experience with Salesforce, Gong, Salesloft, or similar tools
- Comfort with working from home policies
Not a must but a great advantage:
- Experience in payments, fintech, or HR tech
- Fluency in a 2nd language
#LI-AB4
#LI-REMOTE
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
