EBANX

EBANX, founded in 2012 and headquartered in Curitiba, Brazil, helps connect growing markets through payments. We enable people in Latin America and Africa to buy international products and services, and we help global companies expand into these regions. We’ve helped over 1000 merchants, including Airbnb, Spotify, Aliexpress, Shopee, Sony, and Uber, grow their businesses worldwide.

We offer over 200 payment methods and operate in more than 20 countries across Latin America, Asia, and Africa. This includes South Africa, Kenya, Nigeria, Egypt, 14 countries in Latin America, and India.

Our specialties include:

• International payment processing
• Cross-border payment processing
• FX solutions
• International e-commerce
• Remittance services
• International settlements
• Local funds collecting
• KYC
• Rising markets
• Alternative payment methods
• Payout

Our platform provides a range of solutions:

• Cross-border payments: Solutions for accessing new markets and reaching customers in growing regions.
• Pay-in & Payout: We manage funds from pay-in to payouts, offering relevant payment methods like alternative and one-click options. We provide flexibility for international, domestic, or hybrid settlement and support single or mass payouts, locally and internationally, including micropayments.
• B2B Payments and High-Value Transactions: We process B2B payments and high-value transactions from $10,000 to $100,000 without requiring SWIFT, through automated processing of pre-approved order invoices.
• Recurring Payments: We support subscriber growth and retention with local currency and alternative payment method acceptance, unified reconciliation, smart retry logic, tokenized credit card payments, acquiring redundancy, and analytic support.
• Innovative Solutions: We offer alternative payment methods such as digital wallets, instant payments, mobile money, and vouchers, alongside advanced card capabilities and an AI-equipped anti-fraud and risk management solution.

We provide solutions for digital-driven industries including SaaS & Cloud, Gaming, Streaming, Digital Ads, Travel & OTAs, Shared Economy, and E-commerce. We support integration directly via API or through partnerships with PSPs, payment orchestrators, cloud commerce, data protection, and billing engine platforms. Our platform includes a customizable white-label checkout experience.

We’ve reported a 10.2 percentage point uplift in merchant approval rates, 97% conversion on QR code Pix transactions, and an average 27 percentage point uplift in conversion rates for cash/voucher payments.

Our mission is to connect growing markets through payments. We empower people in Latin America and Africa to access international products and services, and we enable global companies to expand to these regions. Our co-founder Alphonse Voigt states that our purpose extends beyond payments to giving everyone access to education, culture, entertainment, and diverse services and products worldwide.

We operate on five core values:

• Knowledge: Valuing technical and scientific knowledge, and encouraging self-knowledge for sustainable growth.
• Big Dreams: Believing in grand visions and breaking barriers.
• Results Orientation: Prioritizing optimal results in every task.
• Persistence: Being resilient and finding solutions to challenges.
• Commitment: Building our business on passion, respect, and trust.

We have a team of more than 700 “ebankers” operating globally. Our culture thrives on challenges, creativity, and innovation, fostering an environment where employees are encouraged to take ownership and go beyond expectations. We promote a collaborative, high-impact, and strategic workplace, focusing on continuous learning and well-being through hybrid work options.

Technology is central to our business, with over 200 tech employees involved in daily deployments. Our primary technologies include programming languages like PHP, Elixir, Ruby on Rails, Python, JavaScript, and Java; databases such as MySQL, PostgreSQL, and Amazon DynamoDB; and other technologies like Docker, ElasticSearch, Spring Framework, Quarkus, Hibernate, Liquibase, Hazelcast, JUnit 5, TDD, SonarCloud, and various AWS services (Lambda, RDS, Aurora, SQS, SNS, S3, Beanstalk, ECS). We promote community technology through our “Code Your Way” initiative.

We actively promote diversity and inclusion through several initiatives:

• Female leadership: We work to increase the number of women in leadership through training, succession planning, and affirmative openings.
• Female protagonism and anti-machism: We run campaigns and embody daily respect and empowerment towards women.
• Racial equity: We aim to increase racial diversity in our team, especially in leadership, through diversity committees, affirmative positioning, and development programs.
• LGBTQIA+ pride and trans employability: We provide training by LGBTQIA+ leaders and work to expand trans employability.
• Employability of people with disabilities: Our inclusion program offers an accommodating environment, sign language interpretation, assistive technology, and an exclusive talent bank.
• Multiculturality: We have a diverse team comprising people of many nationalities.

We offer a range of employee benefits and perks, primarily for opportunities in Brazil, though some may vary by country:

• Health and dental plan (SulAmérica), with dependent subsidy and pharmaceutical support. We cover 100% of employee costs.
• Wellhub access to gyms and studios, along with wellness programs for physical activities (EBANX Sports Division).
• An annual bonus program based on global or company goal achievements (EBANX Waves/WAVES Program).
• Monthly meal allowance (Meal Voucher/Auxílio-refeição/alimentação) provided via a flexible card, and a Transportation Voucher.
• Exclusive discounts at partner establishments (Blue Club).
• Financial assistance for undergraduate, postgraduate, and MBA programs (EBANX Education).
• A budget for short courses, certifications, training, and workshops related to roles and careers (EBANX Skills).
• Language classes for English, Spanish, and Portuguese (Language Center).
• Childcare assistance, extended caregiver/parental leave, and support programs for pregnant women and mothers/children (EBANX Family).
• Flexible working hours, an additional day off on birthdays, and a year-end break (EBANX Flexible).
• Lifestyle perks including a relaxed and inclusive environment with no dress code, free snacks, and pet-friendly spaces.