Sales Engineer

Job Description

Our Commitment to Our Team

At Pipe17, our values aren’t just words on a wall—they’re how we operate every day.

We are a high-performance team built around ownership, integrity, and a strong bias for action. We believe in setting bold goals, holding ourselves accountable, and moving fast to solve customer problems. Every team member is empowered to make decisions and drive outcomes—not wait for permission.

We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work.

Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions isn’t a buzzword here—it’s a daily practice. We learn from each other, improve constantly, and rally around our mission: simplifying ecommerce operations for modern merchants.

And above all, we act with integrity. We do what’s right, even when it’s hard. That’s how we build trust—with each other, our customers, and our partners.

If these values resonate with how you like to work, you’ll fit right in.

Sales Engineer (SE)

Pipe17 is looking for a versatile Sales Engineer to partner closely with our Account Executives and help drive complex deals to success. This role blends technical problem-solving, customer-facing presentations, and deal strategy, with a mix of:

• Hacker (30%)  Solve complex technical challenges and architect solutions that meet customer needs.
• Presenter (30%)  Build and deliver demos, slides, and technical storytelling that impress and educate.
• Process (10%)  Support technical RFPs, security questionnaires, architecture diagrams, and discovery work.
• Diplomat (30%)  Build relationships with technical decision-makers, navigate large organizations, and influence without performing AE responsibilities.

Responsibilities:

• Drive the technical sales cycle alongside AEs, co-owning deal strategy ⁵⁰⁄₅₀.
• Identify and prioritize customer use cases aligned with Pipe17’s competitive differentiators.
• Provide technical guidance that builds credibility and confidence with enterprise clients.
• Assist with discovery, RFP responses, and documentation, ensuring clarity and quality.
• Know when to engage and when to advise walking away from non-ideal deals.

Who You Are:

• Experienced in enterprise architectures (ERPs like SAP, iPaaS, APIs, EDI) and order management systems, or commerce systems, selling channels, NetSuite, and integrations.
• Able to balance hands-on technical work, presentations, and process deliverables.
• Comfortable navigating complex organizations and influencing decision-makers.
• Collaborative, strategic, and curious. Ready to partner with AEs to win deals while keeping the customer confident in Pipe17’s solutions.

Why This Role Matters: We’re building a team of SEs who can solve hard technical problems, tell compelling stories, and guide customers through complex buying/decision-making journeys to ensure that Pipe17 continues to win enterprise deals efficiently and effectively.

Compensation (US FTE)

• Competitive salary
• Great healthcare + dental + vision coverage
• Retirement plan
• Pick your own equipment. We’ll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
• Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn’t a vague policy where unlimited vacation means no vacation

About Us

Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area.

We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive.

With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better.

Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics.

Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.