PPRO Logo

Chief Compliance Officer - Luxembourg

Job Description

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

We are seeking a highly motivated Chief Compliance Officer to elevate our Compliance function program within the EU. As a key leader within our Compliance function, you will drive strategic initiatives to ensure that our operations align seamlessly with applicable laws, regulations and internal policies.

What you’ll be doing:

  • Working closely with the Authorised Manager (RR) to co-lead the strategic direction of our Compliance function, guiding a team of local financial crime experts

  • Develop, communicate, and enforce policies, procedures, and guidelines aligned with local CSSF regulations and strategic industry best practices that are appropriately reflective of PPRO’s current business and strategy

  • Drive the strategic design and implementation of a robust AML/CFT program tailored to our strategic objectives. Continuously refine and optimise the program to align with dynamic regulatory landscapes and evolving industry standards

  • Strategically evaluate the effectiveness and proportionality of PPRO’s compliance program through strategic audits, risk assessments, and strategic internal controls

  • Monitor and assess the impact of evolving regulatory changes specific to Luxembourg and EEA markets on our operations

  • Foster open communication with regulatory authorities, government agencies, auditors and strategic partners (including banking partners and clients) strategically responding to inquiries or requests for information

  • Continue to enhance our comprehensive Compliance Monitoring Program focused on strategic identification, assessment, and mitigation of compliance risks

  • Lead investigations related to suspicious customer activity or reports of misconduct

  • Support the assessment and implementation of third-party systems and AI-driven solutions that support rapid and secure growth

  • Ensure any new systems or tools align with the company’s compliance and risk framework, and are scalable across regions and products

  • Foster excellent relationships with internal stakeholders to ensure alignment and support for FCC initiatives

  • Ensure a proper oversight and controls on compliance related outsourced activities

  • Prepare and deliver high quality management information to the board of directors, Authorised Managers and regulatory bodies on compliance initiatives, risks, metrics and achievements

  • Ensure high quality of documentation and timely, transparent reporting on compliance matters with internal and external requirements

  • Collaborating closely with peers inside and outside the Compliance function to ensure customer, product and technical solutions appropriately take into account and reflect Compliance requirements

You’ll need to have:

  • Proven track record of strategic leadership as a Compliance Officer (RC) within the payments industry in Luxembourg, demonstrating a bias for action, accountability, and ownership

  • Solid expertise in anti financial crime generally including strong understanding of AML/CFT principles and practices, with a history of implementing strategic and operational initiatives to mitigate financial crime risks

  • Deep familiarity with CSSF expectations and experience leading communications with them.

  • Strategic familiarity with CSSF regulations and requirements, with a demonstrated ability to interpret and apply them effectively and pragmatically in a leadership capacity

  • A curious mindset, high standards and an exceptionally high level of personal integrity

  • A proactive approach to prioritisation and problem solving and a demonstrated ability to strategize and execute solutions to complex compliance challenges

  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation

  • Proven ability to collaborate in a team and independently, fostering a culture of coaching, collaboration, positivity, accountability, and ownership among team members

What’s in it for you?:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year

Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.

Lunch Vouchers - 12,80euros x 18 / month - Enjoy a moment of conviviality and a good and balanced meal thanks to your Lunch Pass.

Enhance Family Leave - We understand the importance of family - that’s why we offer enhanced family leave to support you during key life moments.

Travel Insurance - because better safe than sorry - the travel insurance is covering (partially with certain excess amounts): Sickness, Costs in relation to rescission/break-off during a travel, Luggage and Accident.

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

Our office - Located in Hollerich - two steps away from the Bouillon P+R and easily accessible with public transportations, our office is well equipped and is set up to foster team engagement and collaboration. From a walking distance to restaurants and bars, you are guaranteed to enjoy your lunches and afterworks.

Pet-friendly office- Because work is better with your paw-tners by your side

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/

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