Job Description
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
As a Product Manager (L5) in PPRO’s Risk Domain, you will own critical components of the of risk platform that protect PPRO, its partners, and merchants across the global payments ecosystem.Your mission is to modernise and scale technical capabilities of customer due diligence and fraud prevention through automation, strong data signals, and API-first capabilities. You will replace fragmented, manual controls with a consistent, programmatic approach to risk decisioning across geographies and payment methods.You will work closely with Engineering, Risk Operations, Compliance, and external vendors to ensure PPRO meets regulatory obligations while enabling fast, trusted growth.
Build scalable Fraud, AML and KYC capabilities
- Lead discovery and delivery of end-to-end KYC, AML, and fraud workflows, covering onboarding, ongoing monitoring, reviews, and remediation.
- Replace manual and vendor-led processes with automated, API-driven risk services embedded in PPRO’s Global API and dashboard.
- Standardise customer risk assessment across regions, schemes, and payment methods to enable consistent decisioning.
Enable proactive, data-led risk decisions
- Deliver programmatic capabilities such as risk signals, alerts, status updates, and evidence submission for merchants and internal teams.
- Work hands-on with data to strengthen merchant risk assessment, fraud detection and sanctions screening.
- Enable fast, automated intervention for emerging fraud and compliance risks.
Partner deeply across the organisation
- Collaborate with RiskOps and Compliance to translate regulatory requirements into scalable product capabilities.
- Work with Commercial and Platform teams to embed risk controls seamlessly into the merchant lifecycle, from onboarding to growth.
- Manage external vendors and integrations to ensure strong signal quality, reliability, and cost efficiency.
Own outcomes, not outputs
- Define and track success metrics such as automation rates, false positives, review turnaround times, and regulatory coverage.
- Continuously de-risk delivery through iterative discovery, prototyping, and validation with real users.
What Success Looks Like
- A robust, API-first risk platform used consistently across PPRO.
- Significantly higher automation and straight-through processing for onboarding and monitoring.
- Reduced manual effort and operational bottlenecks for RiskOps and Compliance teams.
- Faster, more transparent KYC and review experiences for merchants.
- Stronger, data-driven customer risk profiles that prevent fraud and financial crime while enabling growth.
- High confidence in regulatory compliance across regions and payment methods.
What We Are Looking For
- Deep risk domain knowledge: Proven experience in Fraud, AML, and KYC within payments or financial services.
- Product judgement: Ability to balance regulatory obligations, risk mitigation, and customer experience.
- Data-driven mindset: Comfortable working with complex data sets, signals, and metrics to inform decisions.
- Technical fluency: Experience building API-based platforms and collaborating closely with engineering teams.
- Strong execution: Ability to move from ambiguous problem spaces to shipped, measurable outcomes.
- Cross-functional leadership: Trusted partner to Compliance, RiskOps, Commercial, and external providers.
- Languages: English required. German, Spanish, or Portuguese is a plus.-
What’s in it for you?
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Enhance Family Leave - We understand the importance of family - that’s why we offer enhanced family leave to support you during key life moments.
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Pet-friendly office- Because work is better with your paw-tners by your side
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/
