Job Description
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
As a Senior Product Manager (L6) in PPRO’s Risk Domain, you will own and evolve our internal risk platform, with a specific focus on modernising how PPRO manages fraud prevention, KYC lifecycle management, AML monitoring, and ongoing customer risk oversight.
You will drive the vision, strategy, and delivery of our Customer Risk Platform, an initiative central to safeguarding PPRO’s operations, ensuring regulatory compliance, and enabling the business to scale with confidence through automation and proactive risk mitigation.
You will work at the intersection of product, engineering, risk operations, compliance, and external partners to define and deliver a unified, programmatic approach to fraud detection, customer risk monitoring, and regulatory compliance across our LPM and card network footprint.
What You Will Be Doing
- Own and execute product strategy for fraud prevention, KYC lifecycle management, and AML monitoring as part of PPRO’s Customer Risk Platform.
- Drive product discovery and delivery. Partner with engineering, RiskOps, and Compliance teams to replace manual, fragmented processes with a scalable, API-driven risk and compliance platform.
- Standardise compliance flows across different customers and providers to enable proactive risk monitoring, periodic due diligence, and regulatory compliance.
- Deliver programmatic risk management capabilities, including alerts, status updates, monitoring triggers, and case management through PPRO’s Global API and dashboard UI integration.
- Work hands-on with data to surface actionable insights that drive merchant risk scoring, fraud detection, and real-time monitoring responses.
- Define and track success metrics for fraud detection effectiveness, monitoring coverage, compliance automation, and operational efficiency.
- Collaborate closely with Commercial, Compliance, and Platform teams to embed risk intelligence into ongoing customer monitoring and lifecycle risk management.
- Stay on top of market expectations. Understand the evolving landscape of fraud trends, regulatory requirements, and payment scheme risk expectations to shape roadmap priorities.
What Success Looks Like
- Launch of a scalable, API-first Customer Risk Platform embedded into PPRO’s Global API and dashboard.
- Improved visibility and monitoring of fraud and compliance signals across LPMs, cards, and regions.
- Higher automation rates for KYC lifecycle reviews, AML monitoring, and compliance workflows.
- Reduced manual operational workload for RiskOps and Compliance teams.
- Increased partner and merchant confidence driven by improved transparency and tooling.
- Stronger data-driven merchant risk scoring through integrated fraud and compliance signals.
What We Are Looking For
- Product leadership: Experience owning and scaling platform-level products in fintech, risk, or payment environments.
- Risk domain expertise: Understanding of fraud prevention, KYC lifecycle management, AML monitoring, and broader compliance controls in payments.
- Data-driven mindset: Confidence working with structured and unstructured data to inform prioritisation and product design.
- Technical acumen: Comfort working with APIs, data pipelines, and collaborating closely with engineering teams.
- Execution focus: Ability to move from vision to delivery with a pragmatic and iterative approach.
- Cross-functional collaboration: Proven ability to partner with RiskOps, Compliance, Commercial, and external partners.
- Customer-centric thinking: Passion for building efficient risk and compliance tools that empower users and partners.
- Languages: English required. German, Spanish, or Portuguese is a plus.
Why Join Us?
At PPRO, managing risk is not about blocking. It is about enabling growth with confidence while maintaining strong regulatory compliance and fraud prevention. As a Senior Product Manager in the Risk Domain, you will be instrumental in shaping how PPRO prevents fraud, monitors customer risk, and maintains regulatory compliance at global scale. You will help build a modern Customer Risk Platform that provides real-time risk visibility, automates key compliance controls, and integrates seamlessly into how our customers and internal teams operate. If you are passionate about proactive risk management, compliance technology, and data-led product development, this role is for you.
What’s in it for you?
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Enhance Family Leave - We understand the importance of family - that’s why we offer enhanced family leave to support you during key life moments.
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Pet-friendly office- Because work is better with your paw-tners by your side
Our Principles:
We get things done: We are courageous; we take ownership, make decisions and get things done.
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.
We work as a team: We collaborate closely and value team success over individual achievement.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Candidate Privacy Policy - https://www.ppro.com/candidate-privacy-policy/
