Job Description
This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.
We are seeking a highly detail-oriented and analytical Account Coordinator to support the management and growth of Allconnect’s Offline Affiliate channel.
This role works in close partnership with the Account Manager – Offline Affiliate and is responsible for the operational execution layer of the business. The Account Coordinator will analyze performance data, validate compensation calculations, manage escalations, and ensure partners are consistently updated on ISP promotions and operational changes.
The ideal candidate thrives in a fast-paced environment, is extremely organized, and maintains a high standard of accuracy in reporting and financial validation.
What You’ll Do:
Data Analysis & Reporting
- Monitor affiliate performance metrics including volume, revenue, conversion rates, and discrepancies.
- Audit reporting data for accuracy and identify inconsistencies.
- Provide performance summaries and insights to support Account Manager strategy.
Compensation Validation & Distribution
- Validate affiliate payout calculations and ensure timely, accurate compensation distribution.
- Reconcile discrepancies in reporting prior to payout processing.
- Partner with Finance to confirm payment accuracy and resolve issues proactively.
Escalation Management
- Serve as day-to-day support for partner escalations related to orders, tracking, reporting discrepancies, and marketing infractions.
- Coordinate with internal teams to ensure timely and accurate resolution.
ISP Promotion & Partner Communication
- Distribute updates on ISP promotions, product changes, and operational updates.
- Ensure affiliates are aligned with current promotional messaging and compliance requirements.
Organization & Process Management
- Maintain structured documentation of partner agreements, payout structures, and issue logs.
- Support process improvements to enhance reporting accuracy and operational efficiency.
What We’re Looking For:
- 1+ years of experience in account coordination, affiliate marketing, partner operations, or revenue operations.
- Proficiency in the the Microsoft Office Suite and Google Product Suite of tools/products (MS Excel, Powerpoint, Google Sheets, etc).
- Experience working with compensation structures or financial reporting preferred.
- Extremely detail-oriented with strong organizational skills.
- Ability to manage multiple priorities and deadlines simultaneously.
- Strong written and verbal communication skills.
Compensation:
This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.
- Total Cash Compensation Range: $24.04 - $28.85 per hour
Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.
Who We Are:
Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses,a joint venture in the health services industry,and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person’s merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].
If you are based in California, we encourage you to read this important information for California residents linked here.
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