Job Description
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision.
Global leaders including Activision Blizzard, Cisco, Moody’s, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day.
Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.
About the Role:
We are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, the Agentic Data Plane, Kubernetes, and automated reference content. You are a tools “guru” who will assist with the documentation tool chain and web site management. You will advocate for the user experience of our products, spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.
You Will:
- Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation
- Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content
- Leverage AI tools such as Claude Code, CodeRabbit, and Copilot to work more efficiently
- Contribute to web content design–a content design background is a plus
- Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications
- Partner with content specialists to define documentation standards and best practices
- Participate in assessing and proposing software and methods to continuously improve our documentation processes
- Write and revise content/test features with the customer experience as the primary driver
- Engage in community discussions with OSS, prospective, and paying customers
- Be part of a diverse remote distributed team
You Have:
4+ years of experience writing technical documentation for an external developer audience
Familiarity with basic software security fundamentals
Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation
Experience working with LLMs as both a writer and a user
Recent experience working in a docs-as-code environment
Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development
Experience working with open source technologies and communities
Read and code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus
Excellent information architecture and information design skills
Familiar working with Apache Kafka® (event streaming), databases, or distributed systems
Rabid desire to help our customers get the information they need quickly and easily
Excellent writing, editing, and verbal communication skills
U.S. base salary range for this role is $146,000 - $172,000 (CA, NY, WA) and $127,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate’s job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Please note that Redpanda uses artificial intelligence (AI) technology to assist in the screening and assessment of applications for this position. However, all final hiring decisions are made by our human hiring team.
Vacancy Status: This job posting is for an existing vacancy.
Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.
