Job description
Are you a visionary leader ready to redefine how insurance carriers, MGAs, and brokers operate? This is your chance to lead the charge in digital transformation, designing and selling complex, integrated solutions that blend AI-enabled services, cutting-edge technology, and business process management.
Come Join ReSource Pro!
Your Role…
ReSource Pro is seeking a strategic and hands-on leader to head our Solutions Consulting team (Pre-Sales / Sales Engineering). The Senior Director, Integrated Solutions, US will be the strategic and hands-on leader for our Solutions Consulting (Pre-Sales) team, accountable for shaping how the firm presents value and wins transformative deals. This leader will guide the complex design of integrated client solutions that merge insurance technology platforms, AI-enabled services, and Business Process Management (BPM) to drive operations overhaul for carriers, MGAs, and brokers. Focused entirely on large strategic clients, the role requires an adept leader who can build and scale a world-class team of experts, ensuring our prospects experience the full power of our combined solutions—technology, operations, and services—delivered with clarity and maximum credibility.
We hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In this role you will…
- Lead high-stakes solution design and executive-level presentations for strategic clients. Conduct effective discovery, assemble subject matter experts, and lead client conversations to win deals. Establish methodologies for consistent, differentiated proposals involving technology-enabled services, process optimization, and digital transformation.
- Partner with sales leaders to increase win rates and shorten sales cycles. Help clients navigate the evolving role of AI in insurance.
- Lead a team of client-facing Solutions Architects who can translate client needs into configured, modular solutions. Develop, coach, and retain a high-performing team, defining talent needs to add skills and capacity. Foster a respectful, collaborative, and solution-oriented workplace culture.
- Drive the design, development, and delivery of new insurance technology and BPM service offerings, ensuring client needs shape product roadmaps. Partner with Product
- Development and Service Delivery to translate client opportunities into scalable, market-ready solutions. Maintain active stakeholder ownership beyond the contract stage to ensure solutions sold are aligned with solutions delivered.
What you need to be successful…
- Experience: 15+ years of prior experience in sales and/or account management, preferably in insurance, BPO, or similar industries.
- Leadership: 10+ years’ experience in leading and managing teams of people
- Bachelor’s degree
- Travel <60%
- Proven Track Record: Demonstrated success driving measurable growth through pre-sales strategy, solution design, and client-facing leadership in insurance technology, AI, operations, or BPM services.
- Strategic & Tactical Acumen: Ability to operate at both the strategic and tactical levels, exhibiting executive presence with the C-suite combined with hands-on involvement in shaping demos and proposals.
- Industry Expertise: Deep understanding of B2B sales cycles in insurance or adjacent industries (carriers, MGAs, brokers).
- Innovation: Skilled at navigating the shifting solutions landscape influenced by AI and digital transformation.
- Exceptional Communication: Able to present complex ideas with clarity, listen actively, and engage effectively across clients, executives, and teams.
- Leadership Success: Experienced people leader with a track record of developing talent, fostering collaboration, and inspiring high-performing teams.
Your Compensation…
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $145,899 - $247,039 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Benefits and Perks…
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health
Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes:
Behavioral interview with Talent Acquisition
Online talent assessment
Hiring Manager interview
*Additional interview steps may be added depending on the position or if further evaluation is needed.
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
About ReSource Pro:
Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.
Equal Employment Opportunity Policy
ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
