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Transformation Assurance Manager Closed

Job Description

Description

Job Title: Transformation Assurance Manager (Interim)

Location: Amsterdam EU CTO Office (Hybrid)

Duration: 10 weeks

Role Overview:

We are seeking an experienced and pragmatic Transformation Manager to support a multinational retailer set up a 2nd line of defence for their European CTO Office.  The focus will be on establishing a transformation community of practice, defining the framework to support programme assurance, and working with programmes to support adoption of successful delivery practices.

You will work closely with cross-functional stakeholders to assess programme risks, validate programme governance, and ensure that program progress aligns with business and financial objectives.

Key Responsibilities:

  • Running the transformation community of practice: Lead and facilitate the development of the transformation community of practice fostering; including knowledge sharing, feedback loops, and capability building.

  • Programme evaluation: Provide a neutral, independent evaluations of ongoing technology transformation and modernization initiatives. Review and assess the status of programs within the Tech Transformation/Modernization portfolio, identify risks, and provide actionable feedback to guide programs to success.

  • Program optimization: Collaborate with program leaders to identify areas for improvement in their delivery practices and implement best practices, enhancing delivery efficiency and outcomes.

  • Feedback & Reporting: Provide regular updates and strategic recommendations to the EU CTO office and program teams, ensuring alignment with business objectives and priorities.

  • Continuous Improvement: Actively contribute to improving internal capabilities by suggesting improvements to project management processes, tracking tools, and risk management frameworks.

Key Qualifications:

  • Experience: 10 years+ of experience in project management, technology transformation, or related fields with a strong understanding of governance frameworks and portfolio management.

  • Leadership & Facilitation: Proven ability to lead and facilitate cross-functional teams, driving collaboration and knowledge sharing.

  • Technical Knowledge: Deep understanding of technology transformation initiatives, including financial management, technology architecture, and governance frameworks.

  • Risk & Issue Management: Ability to assess project risks, provide constructive feedback to program teams, and develop effective risk mitigation strategies.

  • Stakeholder Management: Strong experience in engaging senior leaders and teams at all levels, aligning diverse perspectives to drive project success.

  • Pragmatic & Hands-On Approach: A balance of strategic oversight with hands-on involvement in program assessments, risk management, and process improvement.

  • Communication Skills: Excellent verbal and written communication skills, able to report complex findings in a clear, actionable manner.

  • Languages: Proficiency in English (Dutch is a plus).

Preferred:

  • Experience with tools such as ServiceNow and project portfolio management platforms.

  • Previous experience in a 2nd Line of Defence role or similar governance function within a large, complex organization.

  • Familiarity with tech modernization and transformation initiatives within retail or consumer packaged goods (CPG) industries.

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