Job description
As a Director of Partnership Management | Ability & Achievement, you will lead the strategy and execution of renewals for CogAT and Iowa assessments, transforming retention into a disciplined growth engine. Your work will empower educators and help uncover the unique strengths of every learner by ensuring predictable retention and driving account expansion through upsell, win-back, and usage-based growth. This role is pivotal in stabilizing a newly formed team, operationalizing rigorous renewal systems, and building a high-performing organization that prioritizes forecast accuracy, repeatable plays, and talent development.
You will collaborate across Marketing, Product, and Sales teams to align renewal messaging with customer value, refine lead qualification processes, and reinforce forecasting rigor. This position offers the opportunity to shape Riverside’s growth trajectory while fostering a culture of excellence and engagement.
Responsibilities
- Build and lead a high-performing renewals organization for CogAT and Iowa assessments.
- Operationalize renewal systems and processes to ensure predictable retention.
- Drive account expansion through upsell, win-back, and usage-based growth strategies.
- Partner with Marketing and Product to align messaging and customer value.
- Refine Riverside Qualified Lead (RQL) process and collaborate with New Business leadership.
- Reinforce pipeline hygiene and forecasting rigor
- Hire, onboard, and develop POD leaders and reps aligned to a renewals-first growth model.
- Establish clear expectations, performance standards, and coaching rhythms.
- Foster a culture of ownership, excellence, and collaboration.
Must-Have Qualifications
- Bachelor’s degree and 5–7 years of experience in educational or EdTech sales.
- Proven success in consistently meeting or exceeding sales quotas.
- Strong understanding of the educational sales cycle and ability to navigate complex buying processes.
- Proven ability to lead renewal motions as a strategic revenue engine.
- Experience driving upsell, win-back, and usage-based growth.
- Strong discipline around pricing, value articulation, and ACV expansion.
- Expertise in pipeline hygiene, forecasting, and CRM fluency.
- Demonstrated success in talent development and organizational design.
- Ability to lead through ambiguity and change with clarity and decisiveness.
Preferred Qualifications
- Experience in K–12 education or assessment industry.
- Familiarity with CogAT and Iowa assessments.
- Data-driven approach to process improvement and coaching.
- Strong emotional intelligence and cultural stewardship.
Physical Requirements
- Remote work environment.
- Travel 50%–70% for district visits, conferences, and presentations.
- May require stationary positions (sitting or standing) for extended periods.
Disclaimer
The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.
Why Join Our Team?
At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you.
Benefits
- Medical, Dental, and Vision plans
- Company paid basic life and AD and D insurance
- Company paid long-term disability
- Paid Parental Leave
- Supplemental life insurance options
- Company paid Employee Assistance Program (EAP)
- Retirement plan with discretionary company matching
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Premium subscription to Calm for employee and dependents
- 33 days of company paid time off (PTO, Holidays, Wellness Days)
- Quarterly Focus Days
- Flexible work arrangements
- Tuition Reimbursement Program
- Company orientation and 30, 60, 90 Day Onboarding
Compensation
A reasonable estimate of the OTE range for this position is $250,000–$275,000 USD. This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant’s skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameter
Riverside Insights is an Equal-opportunity Employer
Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Our Commitment to Diversity and Inclusion
We are committed to fostering an inclusive workplace that celebrates diversity and promotes equity. We believe that varied perspectives drive innovation and strengthen our ability to serve educators and students everywhere.
