Route

We offer post-purchase experience solutions for e-commerce, including licensed shipping insurance, fast issue resolution, package tracking, carbon-neutral shipping, and remarketing. We help brands manage unexpected situations and build customer loyalty.

Since launching in 2019, we’ve built an e-commerce network that serves 13,000 brands and over 3 million app users. Our customers have used us to protect nearly 150 million orders.

We integrate with leading e-commerce platforms like Shopify, Salesforce Commerce Cloud, Magento, BigCommerce, and WooCommerce. We also offer custom API integrations for enterprise merchants.

We have a people-first, values-driven culture. Our collaborative environment emphasizes humility, ownership, and putting the team before individual ego.

As a startup, we embrace transparency and radical candor. We focus on balancing speed with quality, autonomy with alignment, and vision with execution.

We work in a fast-paced startup environment. Our culture is collaborative, people-first, and values-driven, emphasizing humility, ownership, and putting the team before individual ego. We embrace transparency and radical candor.

We prioritize balancing speed with quality, autonomy with alignment, and vision with execution. Our employees have opportunities to grow, contribute significantly, and influence the company’s technical direction. Cross-functional collaboration is essential; our teams, including design, product, engineering, legal, CX, and compliance, work closely together.

We offer benefits including:

• 95-100% coverage of health insurance premiums for employees and their families
• Remote or hybrid work options
• Unlimited PTO
• 401k matching

We provide formalized growth opportunities, learning & development programs, and DEI programs & events. We also offer an equity incentive plan with stock options, and some roles are eligible for overtime pay.