Job Description
Innovation is and will always be the core of SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.
SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.
A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!
About the Role
As a Technical Writer for Banking Solutions at SAP Fioneer, you create clear and high-quality documentation that makes complex banking software easy to use, legally complete, and suitable for global markets. Working as part of an agile Scrum team, you contribute directly to enterprise software development for the financial services industry, where user assistance is fully integrated into the product. You collaborate closely with development, UX, and product management to deliver user-friendly documentation and in-product guidance in English and other agreed target languages, playing a key role in customer success.
Your responsibilities:
Create and maintain user assistance deliverables such as product documentation, embedded help, UI texts, and multimedia assets
Ensure consistent, user-friendly terminology across user interfaces and documentation
Work iteratively with developers, UX designers, and product owners throughout the agile development process
Participate in reviews, demos, and planning meetings to continuously improve usability and content quality
Use modern documentation and collaboration tools to manage content, reviews, and translations
Degree in technical writing, translation, or a comparable language-based discipline
Ability to explain complex technical concepts clearly and precisely
Strong team mindset and intercultural communication skills
Excellent written and spoken German and English, ideally first language proficiency
Strong collaboration skills and a proactive, quality-driven mindset
Interest in the financial services industry
We offer you a personal and friendly working environment that you can actively shape.
You will work in small teams, have the opportunity to take on responsibilities quickly, and contribute a lot of creativity to our collective success. You won’t find rigid hierarchies and bureaucracy here, but instead, you’ll encounter a lot of variety and constant challenges.
We recognize your efforts with an attractive and performance-based compensation package (base salary and bonus) and various benefits, like car or bike leasing.
For mobile work, we provide you with a company laptop and a mobile phone. The role is primarily remote, with regular in-person collaboration in Walldorf (typically 1-2 days per month).
